Sentosa Restaurant Captain 5.5 Days

2 weeks ago

Singapore ROSWELL ENTERPRISE PTE. LTD. Full time
Roles & Responsibilities

Greenwood Fish Market

Bukit Timah: 34 Greenwood Ave, S289236

Quayside Isle: 31 Ocean Way #01-02 to 05, S098375

Key Responsibilities:

  • Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
  • Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
  • Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
  • Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
  • Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
  • Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
  • Supporting the Supervisor and Manager in implementing promotions or new service initiatives

Requirements:

  • At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
  • Strong communication and interpersonal skills, with the ability to lead by example
  • Good organizational skills and ability to multitask in a fast-paced environment
  • Positive attitude with a strong sense of teamwork and service excellence
  • Basic understanding of food safety and hygiene standards
Benefits For Confirmed Staff:
  • Incentive Scheme: 4%, 8%, 12% if sales targets are met
  • Staff Meals: Free meals provided during shift
  • Night Transport: Taxi claims available for exceptionally late days
  • Top Seller Award: Incentives for the highest earner of each month from every outlet
  • Wellbeing Benefits: Medical claims included
  • Annual Leave: From 7 days onwards (negotiable on case to case basis)
  • Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
  • Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
  • Career Progression: Career path personalisations and growth opportunities
  • Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)
Tell employers what skills you have

Ability to Multitask
Leadership
Quality Control
Food Safety
Strong Attention To Detail
Work Well Under Pressure
Inventory
Sanitation
Restaurant Management
Pressure
Wine
Communication Skills
Customer Satisfaction
Cut

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