Field Operations Manager, Analytics

4 days ago


Singapur, Singapore Datadog Full time

Field Operations Manager, Analytics & Tech

The Field Operations Manager, Analytics & Tech serves as the point-of-contact for the regional field marketing team, providing support on analytics, lead routing, and QA. This role owns and manages key processes, workflows, and data sources including performance & cost tracking and QA, ensuring the APAC Field team executes campaigns efficiently and effectively. This role increases the capacity of the APAC Field Team to generate pipeline and reduces costly errors related to campaign production.

Responsibilities include reporting and insight into regional performance, monitoring and optimizing key processes like lead routing, and ensuring quality standards across field campaigns. You will work closely with the field marketing teams and wider marketing operations team to ensure all field motions are effective, consistent, and on budget. This role reports into the Director of Marketing Operations, TechOps.

Datadog values office culture, collaboration, and creativity. We operate as a hybrid workplace to support work-life harmony.

What You’ll Do:
  • Be the go-to person for all things analytics and reporting for the global field marketing organization. Proactively surface insights to improve and optimize field marketing performance.
  • Exhibit curiosity about our data and adopt a problem-solving mentality that seeks to answer why, in addition to who, what, and where.
  • Gain an in-depth understanding of Marketing Operations processes and MarTech stack to serve as a point of contact for the field marketing team and contribute to improvements at every stage.
  • Revamp old and create new processes and ways of working for our field marketers, globally and regionally. Drive adoption and compliance of new processes and standards within the field marketing team.
  • Establish, manage, and automate QA processes. Drive error reduction and continuous improvement of campaigns. Monitor and improve campaign quality.
  • Ensure the field marketing team complies with all standards, templates and processes established by Marketing Operations including email and landing page creation, lead routing and segmentation.
Who You Are:
  • Experience: 5-7 years of experience in marketing operations, marketing analytics, or a similar role with a proven track record of delivering actionable insights and flawless campaign execution.
  • Analytical Skills: Proficiency in data analysis tools and software, such as Metabase and Tableau. Salesforce and Marketo experience is highly desired.
  • Process-Oriented: Strong background in developing and implementing processes and workflows in a cross-functional, high-volume environment with attention to detail.
  • Communication: Strong written and verbal communication skills, able to convey complex concepts to non-technical teams.
  • Global/Regional Experience: Familiarity with global campaigns and the ability to work with regional teams to ensure local compliance and adaptation.
  • High-Impact Regional & Global Exposure – Partner with APAC field marketing teams while influencing global process and analytics improvements, giving visibility across the marketing organization.
  • Technical Skills Expansion – Deepen expertise in analytics, MarTech, QA automation, and campaign optimization, with hands-on experience in Salesforce, Marketo, Metabase, Tableau, and emerging tech.
  • Process Leadership & Innovation – Lead the design and rollout of new workflows and standards that improve efficiency, reduce errors, and boost marketing ROI.
  • Cross-Functional Collaboration – Work with Marketing Operations, Field Marketing, and Sales teams worldwide in a matrixed organization.
  • Career Development Pathway – Position yourself for advancement into senior marketing operations, analytics, or regional marketing leadership roles through visible impact.

Datadog values people from all walks of life. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:
  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intra-departmental mentor and buddy program for in-house networking
  • An inclusive company culture, opportunity to join our Community Guilds
  • Generous and competitive benefits package
  • Continual career development and pathing opportunities

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog (NASDAQ: DDOG) is a global SaaS company focused on breaking down silos and solving complexity in the cloud age through digital transformation, cloud migration, and infrastructure monitoring. We champion professional development, diversity of thought, and work excellence to empower growth.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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