Manager, Information Management

2 days ago

Singapur, Singapore National Healthcare Group Pte Ltd Full time

Manager, Information Management & Analytics

Institution: National Healthcare Group Polyclinics

Family Group: Administration

The manager shall be responsible for the operations of the analytics support function. This includes ensuring that all data requests are attended to on time, are accurately and appropriately handled. The manager should also look into improving the data accuracy and efficiency of the operation, and manpower utilization.

Responsibilities
  • Analytics functions include data extraction, statistical analysis, predictive analysis, publishing of information on the management dashboards and intranet, and presenting analysis and findings to management.
  • Ensure compliance of the department processes to related policies and work instructions. Administration of request routing systems, document and project repositories including management of access to these platforms.
  • Provide data support to NHGP including extract, review and analyze business information. Business information can be obtained from multiple sources including the business intelligence datamart. The manager will be required to present the results and findings to different levels of staff from time to time.
  • The Manager will be expected to participate in quality improvement projects, research studies, programs involving clinical services and special events.
  • Participate in user requirement gatherings in the building/enhancements of institution datamarts.
  • Participate in data modelling workshops at the institution and cluster level.
  • Ensure continuity of operations.
  • Supervise and coach staff in the section.
  • Other adhoc duties may include minute taking and act as secretariat to task forces, committees and management meetings.
  • Participate in knowledge management projects.
  • Management of information and reports presented on the intranet.
Requirements
  • Preferably a Bachelor’s Degree in Analytics / Statistics / Mathematics / Information Management or any other relevant discipline.
  • At least 3 years’ experience in managing a team.
  • Management reporting.
  • Data support in a data warehouse or business intelligence environment would be advantages.
  • Project management.
  • Programming tools such as SQL, AWS Sagemaker.
  • Statistical analysis and predictive analytics.
  • Geo-spatial analytics will be advantages.
  • Dashboarding tools such as Tableau will be advantages.
  • Knowledge of operational research will be advantages.
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