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Sales administrator cum Customer Service

4 months ago

Singapur, Singapore Arise Services Pte. Ltd Full time
Role Description
This is a full-time on-site role for a Sales Administrator & Customer Service position at Arise Services PTE LTD in Singapore. As a Sales Administrator & Customer Service representative, you will be responsible for:
• Handling pre and post course registration
• Handling paperwork before, during and after a course
• Communicate effectively with clients regarding payment terms and deadlines
• Reply to customers enquiries on course information/customer complaints, and feedback to the Stakeholders.
• Prepare and file documents
• Make accurate customer and sales data entry into the system
• Provide administrative support to the team
• Assist with the execution of special events and promotions
• Other ad hoc duties as assignments

Qualifications
Education/Skills/Experience:
• Minimally a diploma in any field
• Excellent communication skill in English & Mandarin (to liaise with Mandarin speaking customers)
• Open to entry-level candidates and fresh graduates with strong potential
• At least 1 year of working experience in the related field is a plus
• Customer service and communication skills
• Attention to detail and excellent organizational skills
• Proficiency in basic applications like MS Office and Zoom
• Experience in the service industry is a plus

Salary + Benefits:
Basic Salary: From $2000-$2500
Yearly increment (based on performance)
13th month bonus
Paid medical leave

Working Days and Hours
Mon – Fri
8 - 5.30pm
Location
Singapore near ( Lavender MRT)

Commencement Date:
Immediate
Only Shortlisted candidates will be contacted.