Senior/Patient Service Associate, Admissions

4 weeks ago


Singapore Singapore National Eye Centre Full time

KK Women's and Children's Hospital Pte. Ltd.

Senior/Patient Service Associate, Admissions (Contract to Regular)

Job Category: Ancillary

Posting Date: 3 Apr 2025

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.

Your duties and responsibilities include:

  1. General administrative duties
  2. Handling enquiries on patients' admissions
  3. Scheduling of patients' appointments
  4. Collecting deposits and payments from patients
  5. Offering pre-admission financial counselling as part of the admission process

Requirements:

Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.

Experience in frontline customer service and/or practical knowledge of hospital operation are preferred.

Proficient in IT data/information system. Knowledge in SAP system would be an added advantage.

Outgoing and pleasant personality with good interpersonal and communication skills.

Service oriented and patient focused.

Candidate will be on 2-day alternate On/Off 12-hour rotating shifts pattern.

Successful candidate will be offered a 2-year contract, with an opportunity for conversion to regular contract.

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