COO (F&B fast food)

2 days ago


Singapur, Singapore SHOCK BURGER PTE. LTD. Full time

Responsibilities

  • Lead overall business operations for the fast-food chain, ensuring efficiency, profitability, and sustainable growth.
  • Develop and execute operational strategies to achieve sales, cost, and quality targets.
  • Oversee multi-unit restaurant operations including supply chain, procurement, kitchen standards, and customer experience.
  • Drive process improvement, cost control, and productivity initiatives across outlets.
  • Lead, coach, and develop management teams to build a strong performance-driven culture.
  • Ensure compliance with food safety, regulatory, and brand standards across all markets.
  • Support expansion plans through new store openings, franchising, and regional growth.
  • Report directly to the CEO/Board and provide insights on financial performance and operational KPIs.
Requirements
  • Bachelor’s Degree in Business, Hospitality Management, or related field.
  • Minimum 10 years of senior management experience in the fast-food / quick service restaurant (QSR) industry .
  • Proven track record in multi-unit operations management, P&L responsibility, and regional business leadership.
  • Strong knowledge of F&B supply chain, cost management, and customer service excellence.
  • Strategic thinker with hands-on execution capability.
  • Excellent leadership, communication, and stakeholder management skills.
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