Technical Services Manager

7 days ago


Singapur, Singapore Barrington James Full time

I am currently looking for a Technical Service Manager for one of my Global Medical Devices MNC client. This is an exciting opportunity to join one of the world's largest Medical Devices companies focusing on blood technology. This is a regional position with overseas travel of 10-20% Title Technical Service Manager (Medical Device) Type Full Time Responsibilities Plan, direct, prioritize, manage and monitor technical service activities so the organization provide service on-time, within budget, according to customer requirements, and ensuring the function provides service following contract agreements. Prioritize tasks and assign team members to ensure that the team’s resources are used effectively and that customer service agreements are fulfilled. Develop, evaluate, and review technical service procedures and standards, and update them as needed. Monitor the cost and effectiveness of activities to optimize resources, prioritize spending, and achieve timeliness, reliability, and customer satisfaction standards. Plan, prioritize, and implement service activities to fulfill maintenance contracts and service-level agreements. Estimate the cost, time, and resources required for installations, upgrades, and other technical services. Select, lead, direct, evaluate, and develop a team of service engineers to ensure that installations are completed on-time, within budget, and according to customer requirements. Update technical and engineers’ technical knowledge and ensures all engineers are properly trained to provide support to customers in all company technologies. Manages and provides leadership for the functional group’s development, direction. Monitors metrics and works with other functions within the company to support effective development, commercialization, and development improvements for all company products. Understands customer operational issues and works to resolve problems with product, procedures, and policies, driving change where necessary to resolve these issues. Ensures compliance with regional requirements, and other global regulations for the company’s operational product support and training programs. Drives changes to procedures when necessary to maintain compliance. Project Management Software Capability Lead and manage service-related projects including upgrades, retrofits, and system integrations. Coordinate with internal teams, vendors, and customers to ensure project milestones are met. Monitor project progress and prepare regular status reports. Ensure project documentation is complete and accurate. Able to facilitate, plan and execute software (TOMES) to Blood Bank information system or Hospital information system. Requirements Degree or above in Mechanical or Electric Engineering Minimum 4-8 years of experience in related filed with proven success managing teams across multiple countries and cultures Experience with program management and process improvement Experience in developing and implementing practices for training and supporting field operations Solid hands-on work experience in the field support and service Seniority Level Mid-Senior level Employment Type Full-time Job Function Engineering and Customer Service Industries Medical Equipment Manufacturing and Hospitals and Health Care #J-18808-Ljbffr



  • Singapur, Singapore BEN LINE AGENCIES (SINGAPORE) PTE LTD Full time

    The purpose of this role is to be responsible for managing IL Technical Services processes on site such as vessel maintenance, repair, mob/de-mob, hot work, etc. This requires going onboard to speak with vessel Superintendent, Master, crew to understand their requirements and provide a solution. The Technical Services Manager is to use IL Approved Vendor...


  • Singapur, Singapore NexusHire Solutions Full time

    Join to apply for the Regional Technical Service Manager role at NexusHire Solutions 2 days ago Be among the first 25 applicants Join to apply for the Regional Technical Service Manager role at NexusHire Solutions Get AI-powered advice on this job and more exclusive features. Position SummaryThis is a key opportunity for an experienced service operations...


  • Singapur, Singapore JLL Full time

    Overview This role supports the South East Asia (SEA) and ANZ Technical Services Manager in driving operational excellence, governance, and consistency across a multi-country portfolio. The specialist will be instrumental in ensuring all in-country Technical Services teams meet the highest standards of safety, compliance, and efficiency for critical building...


  • Singapur, Singapore TERUMO BCT, INC Full time

    Plan, direct, prioritize, manage and monitor technical service activities so the organization provide service on-time, within budget, according to customer requirements, and ensuring the function provides service following contract agreements. Oversee and continuously improve processes to make them successful. Develop plans, cost estimates, and schedules....


  • Singapur, Singapore Jones Lang LaSalle Property Consultants Pte Ltd Full time

    This role supports the South East Asia (SEA) and ANZ Technical Services Manager in driving operational excellence, governance, and consistency across a multi-country portfolio. The specialist will be instrumental in ensuring all in-country Technical Services teams meet the highest standards of safety, compliance, and efficiency for critical building...


  • Singapur, Singapore PEOPLE PROFILERS (SERVICES) PTE. LTD. Full time

    Responsibilities We are looking for a Technical Project Manager. In this role, you will oversee and control the operations of multiple on-going projects that are executed by offshore project teams, ensure robust governance, alignment, and communication across all levels. You will be responsible for monitoring and driving improvement in project operations,...


  • Singapur, Singapore MANFIELD EMPLOYMENT SERVICES PTE LTD Full time

    Technical Project Manager Our client is a technology solutions provider company seeking a Technical Project Manager. The role of the Technical Project Manager includes: Manage projects arising from existing accounts, typically enhancements, upgrades, or modifications to current systems or infrastructure. Plan, manage, and implement preventive and corrective...


  • Singapur, Singapore A-IT SOFTWARE SERVICES PTE LTD Full time

    Overview The ideal candidate will be a dependable and result oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if...


  • Singapur, Singapore Aman Full time

    Overview Technical Services Manager - Asia role at Aman. Based in Singapore and reporting to the Director of Design & Technical Services, Asia, this role supports the implementation of Aman’s brand vision and design standards by coordinating design processes, managing consultant teams, and delivering refined, contextually sensitive architectural and...


  • Singapur, Singapore Institute of Technical Education Full time

    Lecturer - Aviation Services (ITE College East) Join to apply for the Lecturer - Aviation Services (ITE College East) role at Institute of Technical Education (What the role is) As a Lecturer, your contributions go beyond teaching and facilitating learning. You will play a critical role in recognising and nurturing your students’ potential and their...