Desktop Engineer

2 weeks ago

Singapore IT Group, Inc. Full time
Responsibilities
  • Perform Desktop Support services to users
  • This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  • Perform imaging/re-imaging
  • Perform asset inventories
  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Creates and updates work instructions (where necessary)
  • Document standards and procedures (where necessary)
  • Updates Incident records
Requirements
  • Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
  • Clear Spoken & Written English.
  • Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
  • Demonstrate knowledge in the support of workstations, and related components
  • Good verbal and written communication skills
  • Good coordination skills
  • Ability to prioritize effectively and work with a sense of urgency
  • Effectively communicates with teammates and managers
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
#J-18808-Ljbffr

  • Desktop Engineer

    1 week ago

    Singapore UPNB INFO Full time

    The desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Level 1. At least one year experience in IT field. Chinese speaking...

  • Desktop Engineer

    2 weeks ago

    Singapore Innovatiq Technologies Pte Ltd Full time

    **Desktop Engineer** - Onsite Support services to resolve desk-side-related issues - Install desktop/laptop OS as per requirement, add/remove accessories, devices, peripherals and configure PCs. - Installation of the standard Desktop Application packages like configuring O365 for the end users - Provide support for desktop Standard Products (Laptops,...

  • Desktop Engineer

    2 weeks ago

    Singapore Innovatiq Technologies Pte Ltd Full time

    **Desktop Engineer** - Onsite Support services to resolve desk-side-related issues - Install desktop/laptop OS as per requirement, add/remove accessories, devices, peripherals and configure PCs. - Installation of the standard Desktop Application packages like configuring O365 for the end users - Provide support for desktop Standard Products (Laptops,...

  • Desktop Engineer

    1 week ago

    Singapore ITCONNECTUS PTE. LTD. Full time

    **Desktop Engineer** - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Troubleshooting and repairing hardware and network connectivity issues. - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy...

  • Desktop Engineer L1

    2 weeks ago

    Singapore UPNB INFO Full time

    The desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Locals and **Job Type**: Permanent **Salary**: $2,300.00 - $3,000.00 per...

  • Desktop Engineer L2

    7 days ago

    Singapore UPNB INFO Full time

    The desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Level 2. At least one year experience in IT field **Job Type**:...

  • Desktop Engineer L2

    18 hours ago

    Singapore UPNB INFO Full time

    The desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Level 2. At least one year experience in IT field **Job Type**:...

  • Desktop Engineer

    2 weeks ago

    Singapore ADVANCED E-SOLUTIONS PTE. LTD. Full time

    Job Summary: The Desktop Engineer is responsible for providing technical support and ensuring the efficient operation of end-user devices, software, and peripherals. The role includes troubleshooting, installing, and maintaining desktops, laptops, and other IT hardware and Network Work with the Global technology team to support Onsite Physical Installation...

  • Junior Desktop Engineer

    18 hours ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $3,000 - $4,200 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 104772**Job Views** - 1Roles & Responsibilities **Junior Desktop engineer** - Good communication skills. - Laptop/ Software Win OS Troubleshooting knowledge. - Prepare Master image, if...

  • It/desktop Support Engineer

    2 weeks ago

    Singapore EXCELTECH COMPUTERS PTE. LTD. Full time

    The Desktop Engineers shall carry out the following scope of work. Helpdesk and desktop support for ICT Computing Devices 3.2 Log all end-user calls/cases and track until resolution in the CAAS provided problem logging database. 3.3 Provide 1st level hardware support for the ICT Computing Devices and peripherals to verify the nature of the problem. 3.4...