
Technical Support Engineer
2 weeks ago
Overview
We’re partnering with a well-funded, fast-growing tech company to hire a Technical Support Engineer to join their team.
What You’ll Be Doing- Resolve technical issues and automate repetitive support workflows
- Support system integrations and assist customers with development-related tasks
- Investigate and resolve issues in transactional systems to ensure smooth operations
- Monitor and manage recurring data jobs for accuracy and timeliness
- Provide technical support using command-line tools, scripting, and data queries
- Collaborate with engineering to improve internal support tools
- Hands-on experience in technical support or engineering, ideally in live/on-call environments
- Skilled in scripting and working with data
- Strong analytical and troubleshooting mindset
- Familiar with modern cloud infrastructures and distributed systems
- Clear, empathetic communicator who can simplify complex issues for users
- Thrives in fast-paced, team-driven environments
- Background or interest in decentralized technologies
- Exposure to payment flows or transaction-heavy systems
- Experience with tools for system monitoring and job scheduling
Reach out to Ayla at for a confidential discussion.
EA License No: 19S9830
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