Community Growth Manager

3 days ago

Singapur, Singapore Mighty Bear Games Full time
Overview

Join to apply for the Community Growth Manager role at Mighty Bear Games . We are on the prowl for more Bears to join us at our Global HQ (AKA Bear Force One) Being a Bear means you’ll be part of a team building Telegram-native games, bots, and mini-apps — and scaling them into real economies. We are now looking for a Community Growth Manager who will own the engagement, communications and systems that power our Telegram and Discord communities.

You’ll work closely with the dev and growth teams to deploy high-leverage campaigns, handle day-to-day player needs, and keep our channels running like a machine.

We are an equal opportunity employer. We celebrate diversity, welcome applications from candidates from all walks of life, and are committed to creating an inclusive environment for all Bears.

Responsibilities
  • Maintaining Discord and Telegram security, permissions, roles, and bot access
  • Keeping community channels structured, clean, and up to date
  • Fielding player feedback and routing key issues to the right teams and supporting quick and effective resolutions
  • Helping onboard and orient new players across TG and Discord
  • Creating daily and weekly engagement campaigns inside community platforms — designed for hyper growth and community engagement
  • Acting as a voice and representative of GOAT Gaming, hosting or participating in livestreams, Spaces, and community events to create an army of supports and community champions
  • Supporting live updates, game events, and campaign activations
  • Monitoring and reporting on core community KPIs (engagement, retention, churn triggers)
  • Proactively keeping the knowledge base up to date and ensuring players and community are well informed and excited about GOAT Gaming
Required qualifications
  • 3+ years in community management with web3 experience
  • Deep familiarity with Telegram and Discord infrastructure, tools, and settings
  • Ability to run community security protocols (role audits, channel lockdowns, bot permissions)
  • Strong communication skills across text, voice, and video
  • Enterprising attitude with confidence in outreach, partnership building and cross-community engagement
  • Confidence running AMAs, Spaces, or going live with the team
  • An instinct for player support — knowing communication benchmarks, how and when to engage, hype, or de-escalate
  • Proactivity in spotting problems, opportunities, and making systems better
  • A results-driven mindset, with a focus on community-led growth
Nice-to-have
  • Have experience launching referral or reward-based engagement campaigns
  • Have used AI tools to automate or scale community content
  • Be comfortable working with Zendesk or similar support platforms
  • Have helped scale a community or mini-app inside the Telegram ecosystem
  • Have experience with basic bot scripting, moderation tools, or onboarding flows
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Marketing and Sales
  • Industries: Computer Games
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