Executive / Senior Executive, NTU Shared Services HR (Research & Management Support)
1 month ago
The Executive/ Senior Executive, Research Staff Recruitment is responsible for the following:
Service DeliveryCoordinate and manage the sourcing and selection process of Research candidates, which includes the following tasks:
Advertise vacancies based on prescribed requirementsConduct pre-screening of applicants based on defined criteriaEnsure candidate applications and documents are complete for the subsequent review by business unitsCoordinate and manage candidate applications across business unitsKey liaison person with candidates including making offer, and addressing candidates' queriesOrganise and upload of hiring documents for confirmed candidates, which includes the following tasks:
Prepare necessary documentations for new hiresUpdate Human Resource Information - Workday accurately
Work with the stakeholders to follow up closely on Probation and Confirmation
Service ExcellenceStrive to meet Service Level Agreement (SLA) for HR services delivered by the HR Shared Services team, ensuring that customer needs and expectations are met (within resource constraints).Work with HR Cluster Supervisor to contribute ideas and feedback in streamlining HR processes on areas of process improvements and standardizations.
Relationship Management/Customer RelationsCooperate and build positive working relationships with peers to form strong teams.Escalate and follow up to ensure closure on issues arising from HR activities.Build strong working relationships by understanding the working culture and dynamics of each local unit.
OthersUndertake initiatives/projects across HR Shared Services teamAssist to review areas in SOP and improve the processes to improve efficiency and effectiveness of workGuide junior staff on the HR processes and proceduresHandle enquires related to HR service deliveryParticipate in HRIS enhancement testing
RequirementsDiploma in Business administration, Human Resources, Social Sciences, or a related discipline with 4 years of experienceDegree in Business administration, Human Resources, Social Sciences, or a related discipline with 2 years of experienceGood knowledge of general HR or HR transactional workPreferably University Degree or equivalent in a related disciplineAt least 2 years of relevant working experience, preferably in Human ResourceAble to handle high volume of transactional worksGood understanding of common HR practices and Employment related legislationProficient in Microsoft Office applications (i.e. Word and Excel)Strong organizational and time management skillsPossess good interpersonal and communication skillsProficient in WorkDay HCM is an advantage
Hiring Institution: NTU
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