MES Support Analyst

2 days ago

Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time
MES Support Analyst (Digital Transformation/ Automation/ Pharma)

12-Months Contract

Location: Tuas South

Salary up to $7,000 depending on experience

Industry : Pharmaceutical

Responsibilities Configuration
  • Configure system components including workstation assignments, printers, weighing scales, and access rights.
  • Maintain and update specification documents to reflect configuration changes and system enhancements.
Integration & Collaboration
  • Support Plug & Produce (P&P) investigations and design to enable seamless integration between MES and Historian.
  • Act as a liaison between Digital, Automation, MES, SAP, and Global Teams to coordinate issue resolution and system improvements.
Technical Documentation & Testing
  • Review and approve technical specifications for MES-related developments.
  • Prepare and execute test cases, ensuring thorough validation of system changes, upgrades and new functionalities.
Database & Query Optimization
  • Develop and optimize SQL queries to support MES data operations and reporting and troubleshooting if required.
System Upgrades & Release Management
  • Plan and coordinate MES system upgrades, including assessment and rollout of new releases to ensure minimal disruption and compliance with quality standards.
Supporting Responsibilities include (performed as needed):
  • System Operations & Troubleshooting
  • Collaborate with the global support team to troubleshoot or support technical issues across MES, application services, databases, and connected devices (e.g., workstations, printers, weighing scales).
  • Assist in monitoring application performance and availability to ensure seamless and uninterrupted operations.
  • Support user access management in compliance with Sanofi's standard processes and policies
Requirements
  • Proficient in both Waterfall and Agile project methodologies, ensuring efficient project execution across diverse teams and timelines.
  • Deep expertise in deploying, configuring and supporting Manufacturing Execution System (MES)
  • Experienced working in GxP-regulated pharmaceutical manufacturing environments with a solid understanding of industry standards and validation requirements.
  • Experience in integrating MES with a wide range of enterprise and automation systems :
  1. DCS systems (e.g.: Emerson DeltaV)
  2. SAP ERP
  3. Data Historian
  • Technical Proficiencies
  1. Database: MySQL, Microsoft SQL Server, Oracle
  2. IT support processes: Incident management, change management and service request handling
  3. Application Architecture: Solid understanding of application design

Lim Pey Chyi -

Recruitment Consultant (R )

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

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