Logistics Operations Officer

4 weeks ago

Singapore MACHSERVE ENGINEERING PTE. LTD. Full time

About Us :

At the heart of every successful industry lies dependable machinery, and at Machserve Engineering, we are committed to ensuring our customer's equipment operates at peak performance. Guided by our motto, "Built to Restore, Driven to Last " we aim to specialize in servicing, repairing, and overhauling a wide range of industrial machinery. Our mission is to deliver solutions that optimize performance, minimize downtime, and extend the lifespan of your assets.

Machserve Engineering aim to be a trusted name in machinery maintenance and repair. We want to establish ourselves with a focus on precision, reliability, and customer satisfaction. With our team of experienced engineers and technicians combines with technical expertise with state-of-the-art tools, machineries and facilities to tackle the most complex challenges, whether it's restoring a malfunctioning system or enhancing the efficiency of an aging machine, we aim to provide solutions tailored to our customer's specific needs.

Job Summary :

The Logistics Operations Officer's primary responsibility is to manage the full scope of air and sea freight forwarding activities. This includes providing sales support, coordinating logistics operations, and overseeing documentation to ensure seamless and efficient processes. The position calls for a detail-oriented, resourceful, and analytical professional with strong organizational, planning, and problem-solving skills, along with effective communication abilities to optimize resources and achieve cost efficiency.

Key Responsibilities :

1. Sales Support:

i. Respond promptly to inquiries, service requests, and order processing, ensuring excellent customer service.

ii. Manage administrative tasks related to purchase orders (PO), delivery orders (DO), and invoice coordination.

iii. Follow up with vendors on order status and estimated time of arrival (ETA).

iv. Assist the Sales team with Requests for Quotation (RFQs) and other related activities.

v. Assist the Sales team with Requests for Quotation (RFQs) and other related tasks.

2. Shipping Coordinator

i. Responsible for all export shipments and liaise with forwarders to arrange transportation.

ii. Prepare all required shipping documents for import and export (air, sea, and road freight).

iii. Handle import and export customs permits.

iv. Work closely with logistics providers and forwarders to ensure timely delivery.

3. Data Management:

i. Maintain accurate and organized documentation, including sorting, filing, and archiving.

4. Compliance & Safety :

i. Ensure adherence to safety, environmental, and regulatory requirements.

ii. Oversee the safe and timely pick-up and delivery of shipments.

5. Administrative

i. Perform general administrative duties and other ad-hoc tasks as assigned.

ii. Provide support to purchasing, administration, or accounts teams when required.

Qualifications & Requirements :

1. Education : Diploma in Logistics, Supply Chain Management, or a related field.

2. Experience : Minimum 2–3 years' experience in logistics, freight forwarding, or customs operations.

3. Technical Skills :

i. Proficient in Microsoft Office and general computer applications.

ii. Strong analytical, problem-solving, and reporting skills.

4. Work Environment :

i. Able to work effectively in a fast-paced and dynamic office/factory setting.

5. Soft Skills :

i. Detail-oriented with strong organizational and problem-solving abilities.

ii. Excellent teamwork and communication skills.

Others

1. Monday to Friday: 8:30am to 5:30pm

2. Entitle to Annual Leave & Medical Claims

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