Application Support Engineer – Singapore

3 weeks ago

Singapur, Singapore Housing Market Group (HMG) Full time

Overview

Job no: | Work type: Permanent Full Time | Location: Singapore | Department: Technology

Housing Market Group is Asia’s leading online property company and the preferred destination for over 25 million property seekers to find their dream home, every month. Housing Market and its group companies empower the property seekers with the widest option of more than 2 million homes, in-depth insights and solutions that enable them to make confident property decision across Singapore, Malaysia, Thailand, Indonesia and Vietnam.

HousingMarketGroup.Com was launched in 2007 and revolutionised the Singapore property market by taking it online and made property search transparent for the property seeker. Over the decade, the group has grown from a regional property media powerhouse to a high-growth technology company with a robust portfolio of No.1 property portals, award-winning mobile apps; best-in-class developer sales enablement platform, ePropertyTrack and a host of industry-leading property offerings such as awards, events and publications – across eleven countries in Asia.

For more information, please visit

Role: Application Support Engineer

Responsibilities
  • Coordinate with teams to resolve complex application and system issues
  • Facilitate root cause analysis while providing timely updates to the stakeholders
  • Assure quality support is provided by utilizing industry best practices, and follow the industry standards and ITIL guidelines for service management
  • Complete the triaging of technical issues and requests within the agreed SLAs
  • Provide operational guidance and training to level 1 support and other internal teams
  • Provide technical assistance for issues and requests raised by the clients
  • Possess a deep understanding of issue logging systems including JIRA and other helpdesk tools for managing service requests
  • Be continuously updated on the new products launched and be actively involved in the knowledge documentation process
Requirements
  • Bachelor/ Master’s degree in Computer Science, Information Technology or equivalent field
  • 2 to 4 years of proven experience in a production support role
  • Ability to work with business executives and technology personnel to prioritize tasks and projects according to operational priorities
  • Self-driven and resourceful in yielding deliverables independently and in collaboration with others
  • Outstanding verbal and written communication skills
  • Strong problem-solving and interpersonal skills when diagnosing technical issues and providing technical advice and guidance to clients
  • Ability to understand and deliver high quality customer service

If this sounds like you and you have a passion for the digital space, then please submit your application to

#J-18808-Ljbffr

  • Application Support Engineer – Singapore

    1 week ago

    Singapur, Singapore Housing Market Group (HMG) Full time

    Overview Housing Market Group is Asia’s leading online property company and the preferred destination for over 25 million property seekers to find their dream home, every month. Housing Market and its group companies empower the property seekers with the widest option of more than 2 million homes, in-depth insights and solutions that enable them to make...

  • IT APPLICATION SUPPORT OFFICER, in Singapore

    3 weeks ago

    Singapur, Singapore Diggers Full time

    Join to apply for the IT APPLICATION SUPPORT OFFICER, in Singapore role at Diggers . Diggers is looking for an Application Support Officer for a permanent position at a client in Singapore . Fluency in English is mandatory. THE CLIENT The final client is the trading entity of a global energy company, with 8 trading platforms and activities in over 50...

  • IT APPLICATION SUPPORT OFFICER, in Singapore

    4 days ago

    Singapur, Singapore Diggers Full time

    Get AI-powered advice on this job and more exclusive features. Diggers is looking for an « Application Support Officer », for a permanent position at a client in Singapore !Fluency in English is therefore mandatory.THE CLIENTThe final client is the Trading entity of a global energy company. With 8 trading platforms and activities in more than 50 countries,...

  • Application Support Engineer

    3 weeks ago

    Singapur, Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...

  • Junior Application Support

    3 weeks ago

    Singapur, Singapore Luxoft Singapore Full time

    Overview Our client is the corporate and investment banking arm of The Group, world's 10th largest bank by total assets. Their Singapore center, Information Systems Asia Pacific (ISAP), is one of the 3 main IT hubs for worldwide business with over 1000 IT staff covering Production and Application Development activities. They work daily with international...

  • Application Support Engineer

    4 days ago

    Singapur, Singapore OCBC Full time

    Join to apply for the Application Support Engineer role at OCBC As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We provide support, services, solutions, and career paths that meet their individual needs and desires. We invite you to build the bank of the future....

  • Application Support Engineer

    3 weeks ago

    Singapur, Singapore EPS Consultants Full time

    Job Responsibilities The Candidate will be responsible for ensuring all application systems remain in good working order. The Candidate is expected to support new application systems when they become operational. The Candidate should perform routine checks diligently and escalate anomalies to the Project Manager. They should also show initiative in...

  • Application Support Engineer

    7 days ago

    Singapur, Singapore Helius Technologies Full time

    We are seeking an Application Support Engineer to provide end-to-end support, troubleshooting, and maintenance for applications and backend services. The role requires strong expertise in Python and Flutter, with hands-on experience using GitHub and Copilot to support a modern application environment. Key Responsibilities Provide L1–L3 support for backend...

  • L2 Application Support Engineer

    2 weeks ago

    Singapur, Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Key Responsibilities Involved in the requirements gathering, analysis, system integration test, and user assisted testing, non-functional testing as part of the Software Development Lifecycle (SDLC) in transition to post live implementation maintenance. Support application deployment requests initiated by Change Requests, plan and maintain the application...

  • Application Support Engineer

    2 weeks ago

    Singapur, Singapore EF SOFTWARE PTE. LTD. Full time

    Overview EF SOFTWARE PTE. LTD. Application Support Engineer MCF- 998 TOA PAYOH NORTH Full Time • Executive Experience: 1 year exp Industry: Consulting, Customer Service, Information Technology, Repair and Maintenance Qualifications 1 year exp Skills: Information Security, Troubleshooting, Windows 10, Technical Assistance, MS Office, SQL, Good...