HR Transformation

4 weeks ago

Singapur, Singapore Valuemax Group Ltd Full time
Human Resource Transformation – Talent & Performance Lead

We are seeking a strategic and detail-oriented HR professional to lead the transformation of our talent and performance management systems. This role is critical in driving organizational effectiveness across our core businesses, including the Pawnshop operations, through enhanced processes, tools, and data insights.

Key Responsibilities 1. Talent Management

  • Retention & Succession Planning

    • Identify and track high-potential employees, key talent, and potential flight risks.

    • Develop succession plans aligned with business continuity.

  • Competency Framework Development

    • Define core competencies across roles.

    • Implement testing or validation tools to assess skill levels.

  • Internal Career Pathing

    • Design transparent and motivating internal promotion pathways to support employee growth.

2. Performance Management

  • Performance System Revamp

    • Redesign appraisal systems to be fair, effective, and aligned with business goals.

    • Simplify performance review structures, particularly in operational functions like the Pawnshop.

    • Enhance OKR and KPI frameworks to improve alignment and accountability.

3. Operational Performance (Pawnshop Focus)

  • Simplify complex appraisal mechanisms.

  • Create a more reliable system for evaluating staff beyond just rankings, experience, or job titles.

  • Eliminate dependency on complex Excel workbooks currently managed by single stakeholders.

4. Data, Control & Reporting

  • Improve accuracy and clarity of key HR reports:

    • Employee Turnover (already reported quarterly)

    • Absenteeism

    • Time to Fill

    • Training Effectiveness

  • Design and implement a centralized HR database to capture and preserve historical data for future analytics.

5. Knowledge & Document Management

  • Audit and clean up legacy folders spread across multiple systems (e.g., HRM platforms).

  • Ensure access rights are correctly configured to maintain data security and confidentiality.

6. Process Improvement & Documentation

  • Standardize core HR processes:

    • Hiring workflows

    • Interview structures and feedback mechanisms

    • Offer processes

  • Develop clear documentation and SOPs for all critical HR operations.

7. Feedback & Communication Systems

  • Build channels to collect and address feedback from front-line store staff.

  • Implement structured systems to log, escalate, and resolve store-level HR issues.

Preferred Experience

  • 5–8 years of progressive HR experience, ideally including HRBP or transformation roles

  • Experience in operational-heavy industries (e.g., retail, logistics, field services) is a plus

  • Strong understanding of performance management systems and talent frameworks

  • Proficiency in Excel, reporting tools, and/or HRIS platforms

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