Senior Client Success Manager

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Linnovate Partners is a Fund Services and FinTech company which has become a disrupter and leading asset servicing company in the alternatives investment industry. With 13 offices worldwide and over 330 employees, we leverage on automation and data integration technology to meet a wide range of requirements for asset and fund managers by providing solutions ranging from fund administration to reporting to monitoring. Linnovate Partners administers over $130 billion in assets globally.

We are growing rapidly around the globe and we are looking for people who are passionate to make an impact to join our Singapore office.

Senior Client Success Manager

The Role

Be part of a fast-growing and dynamic environment in the asset-servicing industry To support rapid business growth, we are looking for a high caliber Senior Client Success Manager at our Singapore Office. The successful candidate will be responsible for driving and overseeing the sales objectives and aligning global initiatives of the organization. They will also be recommending products or service enhancements to prospective or existing clients. The candidate will be a valuable team member as he or she will also be able to use their network to search for prospective clients for the firm and be the first contact point for clients in the region.

A competitive package will be offered to the right candidate.

Responsibilities

• Responsible for the maintenance and growth of private equity fund clients for the firm
• Execute the firm's business strategies to attain goals
• Approach clients proactively to establish underlying needs, understand clients and their requirements, and to sell services provided by the firm
• Design and implement a strategic sales plan that expands the company's customer base and ensure its strong presence
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Budget forecasting, expected sales volume and profit for existing and new clients
• Achieve growth, hit sales targets and actively manage sales program
• Identify emerging markets and market shifts while being fully aware of related products and competition status
• Build and promote strong, long-lasting customer relationships by visiting clients periodically and understanding their needs
• Participate in project implementation discussions with the product team to further define detailed services model for specific clients and the project timeline
• Work closely with sales, marketing and AFS teams to support clients
• Provide weekly report update for the sales activities
• Maintain data relative to client accounts and activities and documenting customer interactions
• Present sales, revenue and expenses reports and realistic forecasts to the management team

Requirements:

• 6 years+ relevant experience in a client facing role in sales/business development from a relevant industry, experience in the Finance, Fund-Administration or Private Equity Data sectors is required
• Bachelor's degree or above in Business Administration or Marketing or related disciplines
• Experience in fund operations or relationship management is a plus
• Strategic thinker, results-oriented with an analytical mind
• Strong business acumen, good leadership and project management skills
• Pro-active self-starter, fast learner, open-minded with excellent interpersonal, communication, presentation and influencing skills
• Able to work under pressure and enjoy working in a fast-paced environment
• High integrity and accountability for proposing solutions, time management and reporting back to management in a timely manner

Reporting line: CEO

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Financial Services and Funds and Trusts

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