Senior Client Success Manager

2 weeks ago

Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

**About the role**:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface the client’s business priorities, break down challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.

**What you will do**:

- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision-makers
- Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics

**What you will need**:

- 5+ years of relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Excellent written and verbal communication skills in both English and Mandarin are required to engage clients in Greater China Region and SEA.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor’s degree preferred

  • Senior Client Success Manager

    1 week ago

    Singapore Linnovate Partners Full time

    2 days ago Be among the first 25 applicants Linnovate Partners is a Fund Services and FinTech company which has become a disrupter and leading asset servicing company in the alternatives investment industry. With 13 offices worldwide and over 330 employees, we leverage on automation and data integration technology to meet a wide range of requirements for...

  • Senior Client Success Manager

    2 days ago

    Singapore Linnovate Partners Full time

    2 days ago Be among the first 25 applicants Linnovate Partners is a Fund Services and FinTech company which has become a disrupter and leading asset servicing company in the alternatives investment industry. With 13 offices worldwide and over 330 employees, we leverage on automation and data integration technology to meet a wide range of requirements for...

  • Manager/Senior Manager Client Success

    2 days ago

    Singapore MCI Group Full time

    Job Title: Manager/Senior Manager Client Success We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people...

  • Senior Client Success Manager

    3 weeks ago

    Singapore SECOND TALENT SG PTE. LTD. Full time

    Roles & ResponsibilitiesCompany OverviewOur client is a fast-growing global financial services and technology company focused on delivering innovative solutions to alternative investment managers. With a presence in over 10 countries and more than $130 billion in assets under administration, they offer fund administration, investor relations, compliance, and...

  • Senior Director of Client Success

    1 week ago

    Singapore Straight Up Full time

    Senior Director of Client Success (Remote) Senior Director of Client Success (Remote) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. A Meaningful Step Forward in a Purpose-Driven CareerIf you're an experienced professional with a background in client engagement, strategic consulting, or relationship...

  • Senior Director of Client Success

    2 days ago

    Singapore Straight Up Full time

    Senior Director of Client Success (Remote) Senior Director of Client Success (Remote) 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. A Meaningful Step Forward in a Purpose-Driven CareerIf you're an experienced professional with a background in client engagement, strategic consulting, or relationship...

  • Client Success Manager

    7 days ago

    Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

    The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for...

  • Senior Director of Client Success

    2 days ago

    Singapore Straight Up Full time

    Senior Director of Client Success (Remote) Senior Director of Client Success (Remote) 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. A Meaningful Step Forward in a Purpose-Driven Career If you're an experienced professional with a background in client engagement, strategic consulting, or...

  • Senior Director of Client Success

    1 week ago

    Singapore Straight Up Full time

    Senior Director of Client Success (Remote)Senior Director of Client Success (Remote)1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.A Meaningful Step Forward in a Purpose-Driven CareerIf you're an experienced professional with a background in client engagement, strategic consulting, or relationship...

  • Client Success Manager

    2 weeks ago

    Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

    **About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients’ business priorities, break down challenges, and identify the most effective ways to support the client in making the...