Billing Specialist

2 weeks ago

Singapur, Singapore BYTEDANCE PTE. LTD. Full time

Responsibilities Team Introduction: Global Revenue Management is part of the ByteDance Finance function that is responsible for revenue management and accounting for monetization of all ByteDance products via the following processes: running the Order to Cash (OTC) cycle, establishing and integrating business-finance platforms together; to ensure accuracy in revenue accounting. Support monthly billing process by ensuring timely and accurate invoicing to customers, including credit note approvals, customer portal uploads, and any other related billing issues. Review the process of refunds and rebate payouts to ensure financial compliance and accuracy. Maintain an effective partnership with Sales, Sales Operations and Finance departments, propose corresponding system optimization requirements in response to the changes in business development. Manage helpdesk tickets for internal queries and optimize self-help documents to improve the scalability of support options Qualifications Bachelor’s degree or higher in Business Administration, Finance, Economics, Accounting, or a related discipline. 4+ years of work experience in invoicing and billing setup within Order-to-Cash (OTC) processes. Good analytical skills, logical thinking ability, and a strong sense of responsibility. Ability to multi-task, prioritize, and work independently in a fast-paced, dynamic environment. Proficiency in Microsoft Office applications, especially Excel. High level of integrity and discretion when handling confidential information. Excellent communication and interpersonal skills. Familiarity with the digital advertising industry or technology industry across the Asia-Pacific region preferred. Experience working with high-risk clients and advertising agencies. Demonstrated sound judgment in complex financial situations and the ability to identify financial risks and non-compliance. #J-18808-Ljbffr

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