Admin/Customer Service Executive

4 weeks ago

Singapore Cushman & Wakefield Full time

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  • Customer Service and data entry of relevant information into database.
  • Prepare the monthly fault report summary for submission and take the lead in closing all fault calls.
  • Monitor feedback in Jobs Management Module (JMM) and assign the work task to others to follow up. Provide updates to the feedback when required.
  • Assist in preparing management report.
  • Ensure all event requests are properly arranged and in order.
  • Prepare monthly claims (FM claims & term contractors' claim).
  • Handling of payment invoice, billing request and service order.
  • Prepares monthly report – attendance & incident report.
  • Manage office and pantry supplies.
  • Ensure efficient management of documents; printing, scanning, filing and dispatch.
  • Attend to inquiries, walk-ins, phone calls and emails.
  • Assist in scheduling and setting appointments.
  • Inventory of office supplies.
  • Other ad-hoc duties as assigned by supervisor.
Job Title
Admin/Customer Service Executive
Job Description Summary
Job Description
About The Job
  • Customer Service and data entry of relevant information into database.
  • Prepare the monthly fault report summary for submission and take the lead in closing all fault calls.
  • Monitor feedback in Jobs Management Module (JMM) and assign the work task to others to follow up. Provide updates to the feedback when required.
  • Assist in preparing management report.
  • Ensure all event requests are properly arranged and in order.
  • Prepare monthly claims (FM claims & term contractors' claim).
  • Handling of payment invoice, billing request and service order.
  • Prepares monthly report – attendance & incident report.
  • Manage office and pantry supplies.
  • Ensure efficient management of documents; printing, scanning, filing and dispatch.
  • Attend to inquiries, walk-ins, phone calls and emails.
  • Assist in scheduling and setting appointments.
  • Inventory of office supplies.
  • Other ad-hoc duties as assigned by supervisor.
About You
  • Minimum GCE 'O' level with a pass in English and Mathematics. Proficient in common workplace software e.g. Microsoft Office.
  • Minimum 3 years of relevant working experience.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
  • Being part of a growing global company;
  • Career development and a promote from within culture;
  • An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: "Cushman & Wakefield"Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other

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