Customer Service Admin Executive

2 weeks ago

Singapore United FMO Pte Ltd Full time

Company

United FMO Pte Ltd
- ufmo.asia

Designation

Customer Service Admin Executive

Date Listed

01 Jul 2025

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive
- Full/PermFree/ProjIntern/TS

Job Period

Immediate Start, For At Least 3 Months

Profession

Customer Service / Communications

Industry

Logistics

Location Name

Sunview Road, Singapore

Address

Sunview Rd, Singapore

Map

Allowance / Remuneration

$800 - 1,800 monthly

Company Profile

United FMO Pte Ltd is a dynamic logistics and transport solutions provider headquartered in Singapore, specializing in container haulage, DG (Dangerous Goods) warehousing, last-mile delivery, and cross-border transport between Singapore and Malaysia. With a strong foundation built on reliability, safety, and innovation, we support a wide range of industries including petrochemicals, pharmaceuticals, manufacturing, and construction. Backed by a dedicated fleet of trucks and vans,

United FMO offers time-sensitive, regulatory-compliant, and cost-effective logistics solutions. Our company is licensed and audited by relevant authorities such as SCDF and Singapore Customs, and we adhere strictly to ISO and GDP standards to ensure operational excellence and compliance.

From complex container movements to the safe delivery of oil samples and pharmaceutical products, United FMO is committed to being the preferred logistics partner for businesses that demand precision, transparency, and 24/7 operational readiness. Our custom-built digital tools provide real-time visibility, ePOD (electronic Proof of Delivery), and streamlined billing for seamless customer experience.

**Job Description**:
We are seeking a motivated and detail-oriented **Customer Service Admin Intern** to support our Freight Team in Full Container Load (FCL) and Less-than-Container Load (LCL) operations. This is an excellent opportunity to gain hands-on experience in freight logistics and develop a solid foundation in customer service and administrative functions.

**Requirements**:

- ITE/Polytechnic/Diploma students in Business, Logistics, Maritime Studies, or related fields
- Strong communication and coordination skills
- Detail-oriented with a positive attitude
- Willingness to learn and adapt in a fast-paced environment
- Proficient in MS Office (Excel, Word, Outlook)
- Knowledge of FCL and LCL processes is a bonus, but not required

Working Hours: Monday to Friday, 9:00 AM - 6:00 PM Internship Duration: Minimum 3 months, with possibility of extension

Start Date: Immediate

Key Responsibilities:

- Assist with preparation of shipping documents (e.g., booking confirmations, BL, DO)
- Liaise with customers on shipment status, collection/delivery arrangements
- Coordinate with driver and warehouse personnel
- Maintain accurate and timely records of shipments in the system
- Provide general administrative support to the logistics team
- Help resolve basic customer inquiries and escalate issues when necessary

Application Instructions

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