Manager / Assistant Manager (Business Process & Productivity)

5 hours ago

Singapur, Singapore JTC Corporation Full time

Overview Manager / Assistant Manager (Business Process & Productivity) role at JTC Corporation. Drive initiatives to enhance operational productivity and efficiency by analysing current business processes and leading transformative initiatives aligned with digitalisation goals. What The Role Is You will be instrumental in driving initiatives that enhance operational productivity and efficiency. Your role will focus on conducting comprehensive analyses of current business processes to identify opportunities for improvement as well as embarking on transformative initiatives that align with our strategic drive towards greater digitalisation. What You Will Be Working On Business Process Analysis: Partner with policy makers to conduct thorough assessments of existing workflows to identify pain points, bottlenecks, and areas for improvement. Lead Business Process Reengineering (BPR) projects, employing industry best practices to streamline operations and enhance service delivery across the organisation. Stakeholder Engagement: Collaborate with diverse stakeholders to gather and document comprehensive business requirements, ensuring alignment with organisational objectives and user needs. Process Mapping and Documentation: Develop clear process mappings and flows to facilitate understanding of current and future state processes, including dependencies across functional roles and systems. System Design and Requirements: Apply design thinking to help define system requirements that reflect business needs and policy intents. Work closely with IT and development teams to translate system designs into functional, user-centric, scalable applications. User Acceptance Testing (UAT): Oversee and conduct UAT to validate that systems meet business requirements and deliver an optimal user experience. Change Management: Develop and implement communication strategies to manage change effectively and support users during system adoption to enhance engagement and a positive transition experience. What We Are Looking For Background in Business Administration, Information Technology, or related field, with strong business analysis and process improvement experience. Prior experience in business process re-engineering projects, with ability to analyse workflows and implement solutions that drive operational efficiencies. Familiarity with design thinking methodologies to create design solutions that enhance user experience. Excellent communication and interpersonal skills to build relationships and influence stakeholders at all levels of the organisation. Proactive and adaptable mindset with a passion for continuous improvement and delivering high-quality results. Keen interest or knowledge in real estate solutions is an added advantage. At least 2 years of prior experience preferred. Seniority level Associate Employment type Full-time Job function Project Management and Other Industries Government Administration #J-18808-Ljbffr

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