HR / Retail Operations Executive (Luxury Lifestyle Distributor)
7 days ago
HR / Retail Operations Executive (Luxury Lifestyle Distributor) We are looking for a proactive and well-organized Retail Operations Executive to support both store and back-office functions. This role involves coordinating daily retail operations to ensure efficiency, with a strong emphasis on HR administration, inventory management, and point-of-sale (POS) systems. Key Responsibilities Human Resources Oversee end-to-end recruitment for retail and support staff, including job postings, candidate sourcing, interviews, and onboarding. Maintain up-to-date employee records such as attendance, leave, and claims for both store and office personnel. Assist in payroll preparation by consolidating attendance data, overtime hours, and monthly commission reports. Handle employee inquiries and grievances promptly and professionally. Enforce HR policies and ensure compliance with employment regulations, particularly at the store level. Administration & Operations Ensure smooth daily operations across retail stores and the back office, covering areas like supplies, maintenance, contracts, and utilities. Liaise with vendors for procurement, security, and housekeeping services. Manage purchase orders, product inventory, pricing updates, and store supplies. Oversee inventory control, including shipment tracking, stock transfers, and consignment management. Monitor stock levels, sales performance, warehouse coordination, and logistics. Maintain accurate product, inventory, and purchase records in the internal system. Perform monthly sales and payment reconciliations. Generate timely and accurate reports on leads, sales, stock levels, and administrative matters. Provide operational support for marketing events and in-store activities when required. Qualifications Bachelor’s degree or Diploma in Business Administration, Retail Management, Human Resources, or a related discipline. 2–3 years of relevant experience, preferably within the retail or FMCG industry. Proficient in Microsoft Office (Excel, Word, PowerPoint), including pivot tables, and familiar with retail management systems. Solid understanding of retail labor laws and regulatory requirements. Key Skills Strong interpersonal and communication abilities, fluent in both English and Chinese. Excellent organizational and multitasking skills with a high level of attention to detail. Analytical and solution-oriented approach to problem-solving. Self-motivated, adaptable, and able to work effectively in a fast-paced environment. Seniority level Associate Employment type Full-time Job function Human Resources and General Business Industries Retail #J-18808-Ljbffr
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