Key Account Executive

Overview

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We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose is to protect, heal and nurture in the pursuit of a cleaner, healthier world. We are a global team united by this purpose, focused on delivering access to high-quality hygiene, wellness, and nourishment.

Sales is the driver of Reckitt's purpose, delivering shared success with customers and enabling access to our products in stores and online. Our sales teams operate across channels in a dynamic, fast-paced environment where cross-functional collaboration is essential. We have around 10,000 sales people worldwide across areas including Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

We are seeking a dynamic Key Account Executive to join our team and elevate our business. Reporting to the Head of Pharmacy, you will identify growth opportunities, cultivate strong client relationships, and deliver outstanding results in collaboration with customers and local distributors.

Responsibilities

• Develop and implement strategic account plans for key customers, aligned with overall company objectives.
• Drive performance against KPIs, including sales targets, MSL, SOS, and display compliance.
• Collaborate with Trade Marketing to develop category plans and ensure best-in-class 4P execution.
• Partner with Demand Planning to meet or exceed customer service level expectations.
• Manage trade spend effectively to achieve net revenue targets and prevent overspending.
• Build and maintain strong relationships with key stakeholders across Trade Marketing, Medical Marketing, Operations, and Supply Chain.
• Lead trading terms negotiations with key accounts.
• Identify and pursue new business opportunities within existing key accounts.
• Analyze market trends and provide regular insights into the competitive landscape.
• Monitor account performance and address gaps or issues proactively.
• Ensure full compliance with company policies and applicable regulatory requirements.

Qualifications

• Bachelor's degree or diploma in Sales, Marketing, or a related discipline
• Minimum 2 years' experience in key account management, preferably within OTC or FMCG; experience in Convenience Channel or Western Pharmacy is a plus
• Exposure to Category Management, Sales, or Trade Marketing is an advantage
• Strong commercial acumen with strategic and analytical capabilities
• Proactive, results-driven, and entrepreneurial mindset
• Adaptable and agile in fast-paced, evolving environments
• Tenacious and resilient, with a strong drive to overcome challenges
• Excellent interpersonal and influencing skills across internal teams and external partners
• Ability to translate insights into actionable strategies and measurable plans

Skills for success

• Sales Targets
• Product Knowledge
• Customer Relationships
• Product Presentations
• Market Analysis
• Compliance
• Territory Management
• Training and Development
• Sales Reporting
• Collaboration

What we offer

With inclusion at the heart of everything we do, we support our people through Employee Resource Groups and wellbeing programs. We offer parental benefits, mental health support, life insurance, and other benefits aligned with local markets. Global share plans allow employees to participate in Reckitt's potential future successes, and eligible roles may include short-term incentives aligned with performance.

Equality

We recognise that great people don't always tick every box. We hire for potential as well as experience. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, religion, pregnancy, family status, sexual orientation, gender identity or expression, protected veteran status, size, or any other basis protected by law.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales

Industries

• Consumer Goods

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