Global Account Manager

4 weeks ago


Singapore Singtel Full time

Join to apply for the Global Account Manager role at Singtel .

At Singtel, we believe in a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Overview

Global Account Manager role at Singtel, responsible for managing and growing relationships within global accounts, driving revenue growth and delivering customer value.

Responsibilities
  • Build and maintain strong relationships with key stakeholders in global accounts, fostering and developing CXO-level customer relationships to enhance customer retention.
  • Identify opportunities for growth, including upselling and cross-selling products and services to increase sales revenue.
  • To identify and address customers' IT&T needs through detailed account planning aiming to secure bids and innovative deals.
  • Work closely with various internal teams to ensure a cohesive approach to account management.
  • Lead negotiations for contracts and pricing with global clients.
  • Proactively identify and address issues that may impact client satisfaction or account performance.
  • Demonstrate expert knowledge of technology trends and differentiate the unique value delivered through Singtel's offerings within this domain.
  • Achieve high customer satisfaction with decision-makers and play a key ambassador role for Singtel.
  • Meet financial KPIs and develop strategic.
Skills For Success
  • Degree with 5 or more years of sales experience.
  • Proven experience in account management, sales, or business development, preferably in a global context.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work collaboratively in a cross-functional team environment.
  • Strong analytical and problem-solving abilities.
  • Knowledge of ICT and telecommunications preferred.
  • Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
  • Possess strong leadership skills to guide and influence teams and clients effectively.
Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Sales and Business Development
  • Industries
  • Telecommunications

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