Head of Technology

4 weeks ago

Singapore Bom Bom Pte. Ltd. Full time

We are seeking a senior, hands-on CTO/PMO to drive transformation project, a full-stack technology revamp of our D2C business, with a strong focus on customer experience, operational analytics, and long-term scalability. The ideal candidate must bring deep experience in both technology design and execution, and a sharp eye for ROI and stakeholder management. If you are passionate about people, pets, and premium service, and enjoy working in a dynamic environment, we'd love to have you on our team.
Responsibilities
Technology Leadership & Digital Transformation

  • Lead and manage end-to-end technology pipeline for BB3.0 project including:
    • Front-end & back-end development
    • Mobile app build-out
    • AI integration into CRM, ordering, and inventory systems
    • Customer subscription model
    • Order and inventory forensic reporting
      • Translate business needs into technical roadmaps and product deliverables
      • Champion UX/UI improvements to enhance customer experience and retention
    Project & Vendor Management
    • Oversee multiple concurrent tech initiatives across web, app, and internal tools
    • Manage external technology vendors to ensure on-time, on-budget delivery
    • Perform project cost-benefit analysis and track ROI
    • Own project milestones, budgets, UAT, implementation, and risk mitigation
    Data & Security
    • Lead data architecture planning with strong emphasis on reporting, privacy, and security
    • Collaborate with internal stakeholders to define performance dashboards and predictive analytics for commercial and operational insights
    Governance & Stakeholder Management
    • Prepare and present regular project updates to leadership and key investors
    • Maintain high standards of documentation, testing, and compliance
    • Ensure strong communication flow between business units and technical teams
    Requirements
    • Bachelor's degree in computer science, Information Systems, or related field
    • Minimum 10 years of experience in end-to-end digital project leadership
    • Proven background in UX/UI, data security, systems design, and B2C or D2C platforms
    • Strong experience with technology vendor management and stakeholder reporting
    • Familiar with mobile app development, web stack architecture, and AI/data pipeline implementation
    • Bilingual in English and Mandarin (to coordinate with tech vendors and internal stakeholders)
    • Detail-oriented, timeline-driven, and capable of managing ambiguity in a fast-moving environment
    Seniority level
    • Seniority level Executive
    Employment type
    • Employment type Full-time
    Job function
    • Job function Information Technology
    • Industries Food and Beverage Manufacturing

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