Retail Trade Manager

2 weeks ago


Singapore ALMADINA PTE. LTD. Full time
Overview

A Retail Trade Manager in a bakery, often called a Bakery Manager or Bakery Store Manager, oversees a bakery's daily operations, including sales, personnel, inventory, and customer service to meet business goals . Key responsibilities involve leading staff, managing finances, ensuring product quality, maintaining brand standards, and driving sales to achieve profitability.

Responsibilities
  • Staff Management: Scheduling staff, training employees, fostering a positive work environment, and ensuring team performance.
  • Operations & Quality: Maintaining high standards of food quality, hygiene, and food safety within the bakery.
  • Sales & Customer Service: Driving sales, handling customer inquiries and complaints, and providing exceptional customer experiences.
  • Inventory & Product Display: Managing stock levels, arranging product displays, and ensuring efficient cash handling and record keeping.
  • Financial Management: Controlling store costs, conducting financial analysis, and contributing to budgeting.
  • Reporting: Preparing and submitting sales and business reports to superiors.
Key Skills & Qualifications
  • Leadership and Team Motivation: Inspiring and managing staff to achieve targets.
  • Customer Service Skills: Strong ability to build relationships and resolve customer issues.
  • Operational & Financial Acumen: Skills in cash management, inventory control, and financial reporting.
  • Product Knowledge: Basic understanding of bakery products and ingredients is beneficial.
  • Problem-Solving: Ability to identify challenges and find efficient solutions.
Typical Career Path
  • This role often involves progression from a sales assistant or baker role into a supervisory position, leading to management of a single store, and potentially to multi-store management as an Area Manager.
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