Patient Information Associate
2 weeks ago
Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational effectiveness. MAJOR DUTIES AND RESPONSIBILITIES (A) SPECIFIC Patient Relations Identify, handle and resolve caller enquires using all modes of communication such as calls, SMS, email, web chat and fax. Apply customer service policies and educate callers on services offered, including providing pre-consult advice and/or information to callers Assist doctor and patient in changes of appointments by re-scheduling appointments in the outpatient computer system and establish contact with patients to inform them of the changes. Maintain confidentiality of patient's information and adhere to PDPA guidelines. Responsible and responsive to patient's feedback/complaint before referring to Supervisor, Executives or Manager. To contribute as part of a team to deliver contact centre goals of TSF 80% in 20s and 85% or higher in call quality score and
-
Patient Information Associate
2 days ago
Singapur, Singapore Tan Tock Seng Hospital Full timeResponsibilities Provides information and/or direction upon enquiries from members of the public. Reception of patients from ambulance, private transport and walk-in patients. Send patients on wheelchair or trolley to their destination when necessary. Assists patients on and off wheelchair and trolley with care. Assists in serving drinks and diet to...
-
Patient Information Associate
2 days ago
Singapur, Singapore Khoo Teck Puat Hospital Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational...
-
Singapur, Singapore SingHealth Group Full timeAssociate Executive, Patient Management Information Services SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Reporting to the Senior Manager,...
-
Singapur, Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full timeOverview SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Responsibilities Reporting to the Senior Manager, your key responsibilities will...
-
Sr Patient Information Associate
1 week ago
Singapur, Singapore Institute of Mental Health Full timeOverview The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals...
-
Patient Service Associate
4 weeks ago
Singapur, Singapore National Cancer Centre Singapore Pte Ltd Full timeOverview The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...
-
Singapur, Singapore Singapore General Hospital Full timeJoin to apply for the Senior Patient Service Associate, Patient Financial Services role at Singapore General Hospital . 1 day ago Be among the first 25 applicants. Job Description You will provide accurate and timely processing of bills and charges, deposits, as well as financial counseling to all SGH patients. Job Requirements Diploma in any discipline...
-
Singapur, Singapore Sengkang General Hospital Full timeSenior Patient Service Associate, Business Office (Accounts Receivable) Join to apply for the Senior Patient Service Associate, Business Office (Accounts Receivable) role at Sengkang General Hospital Senior Patient Service Associate, Business Office (Accounts Receivable) 3 days ago Be among the first 25 applicants Join to apply for the Senior Patient Service...
-
Singapur, Singapore National Healthcare Group Corporate Office (HQ) Full timeOverview Senior Patient Service Associate (PSA) will be part of the Specialist Outpatient Clinics Operations Team. He/ She will work closely with PSA Assistant Supervisor/ Supervisor, clinicians, Nursing and Allied Health teams, to ensure smooth daily clinic operations and provide excellent patient care and experience. Major Duties & Responsibilities...
-
Patient Service Associate/ Clinic Assistant
3 weeks ago
Singapur, Singapore RN CARE PTE. LTD. Full timeResponsibilities Creating a positive experience by welcoming and assisting clinic patients. Preparing patient files by obtaining personal and health information. Maintaining patient data records for evaluation and health insurance purposes. Promoting patient safety by maintaining a clean and hygienic environment. Front line counter management. Registration...