B2B Account Coordinator, North America

The B2B Account Coordinator willsupport Yoto's North American B2B initiatives and play a crucial part in managing relationships with our retail partners. This role is ideal for someone who's comfortable prioritizing in a fast-paced environment, and who's excited to work at the intersection of sales, marketing, and relationship management.

About Yoto

Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like this one .

• Voted the 14th fastest-growing private software technology company in Britain in The Sunday Times 100 Tech 2025; and named the 94th fastest-growing company in Europe in the prestigious FT1000.
• Ranked 9th in Fast Company's Most Innovative Companies in 2024; and featured in the Sifted 100 fastest-growing startups across the UK&I by revenue growth.
• Featured in Bloomberg's 25 UK startups to watch in 2023; and ranked second fastest growing tech company in the UK in the Deloitte Fast50.
• Named one of TIME Magazine's Top 100 Inventions of 2020.
• We're 200 employees spread across the UK, US, France, Australia, Canada, Singapore, the Netherlands, Romania and China.. and growing

We're on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it

Yoto's B2B Team

Yoto's B2B team is dedicated to building strong relationships with retailers, educators, and more, to help bring our unique audio experiences to families across the world.

This role is a 12 month maternity cover.

What you'll be doing :

• Work directly under our NAB2B Account Manager on facilitating Yoto's North American B2B initiatives
• Serve as the primary contact for all inbound B2B requests, escalating specific requests as needed
• Manage day-to-day communication for Yoto's independent retailers, and education/hospital partners
• Support the full B2B partner lifecycle, from onboarding new accounts to supporting reorders and product questions
• Track data on B2B sales and customers, pulling regular reports and presenting insights to the broader commercial team
• Develop expertise in Yoto products, industry trends, and market dynamics to provide informed support
• Coordinate with B2B Marketing Manager on scheduled communications, newsletters, B2B promotions, and other marketing opportunities
• Work with Yoto's Operations team to continually improve the Yoto Partner user experience
• Potential to support outbound sales activities and retailer prospecting.

What you'll bring:

• 2+ years of experience in account coordination, sales support, or customer-facing roles
  
• Great at managing multiple moving parts, prioritizing tasks, and staying organized
  
• Confident communicator & able to build relationships across teams and with customers
  
• Excellent presentation skills
  
• Comfortable navigating data (Excel/Google Sheets) and translating insights into action
  
• Excellent communication skills and a collaborative approach to teamwork
  
• Familiarity with retail backend systems such as Shopify or CRMs is a plus
  
• Adaptability and resilience in a fast-paced and evolving work environment.
  

Salary: $55,000 - $65,000 based on experience

What you can expect from us:

• Flexibility: Hybrid working with a choice based approach - we would love you to come into the Brooklyn office twice a week, if not more. Take advantage of our 'work from anywhere' policy to work from a different location for up to 6 weeks every year. Summer Hours policy to use between the months of June and August.

• Financial: Receive Noncontributory Long Term Disability Insurance and Life Assurance / AD&D insurance that covers your from day one of service. 401(k) Retirement Savings Plan where Yoto matches up to 4% of your contributions, from day one of service. Generous employee referral bonus scheme.

• Health & Wellness: Medical, Vision and dental insurance where 85% of costs for you and your family paid for by Yoto; or a Wellbeing Allowance to be used for memberships, subscriptions, treatment or therapy. Access to 24/7 Employee Assistance Programme (EAP) through Health Advocate.

• Time Off: 31 PTO days per year, which include 20 vacation days, plus 11 holidays. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical.

• Helping Families: Variety of family-friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss and carers leave. Dependent Care Flexible Spending Account (FSA) which allows you to use pre-tax dollars to pay for out-of-pocket dependent care expenses.

• People & Planet: Up to 2 volunteer days per year. A Book Allowance of up to $50 a year to contribute to your professional development.

• Fun Perks: You receive your very own Yoto player and starter pack of cards Regular company socials and celebrations, including our annual YotoFest

Equity and Diversity

At Yoto, we love creating a world where childhood is rich with discovery and joy. We're also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility, giving our team the freedom to balance life and work in ways that suit them.

We're committed to fostering a diverse, inclusive, and equitable environment where everyone feels valued, respected, and supported. Our Diversity, Equity and Inclusion group - sponsored by a member of our Executive Team - meets regularly to amplify diverse voices and perspectives, ensuring that all employees have a space to be heard. We don't just embrace differences - we celebrate them. From curating inclusive audio content for families (check out our DEI selection ) to building a workforce that reflects the diversity of our community, we believe that diverse perspectives drive innovation and make us stronger.

At Yoto, hiring decisions are based on skills, experience, and passion. We work continuously to improve representation, remove bias from our processes, and ensure fair evaluation for all candidates. We invite individuals from all backgrounds to explore opportunities with us and be part of a company that champions flexibility, equity, and inclusion. Learn more about our commitment to People and Planet on our website .

Please only apply or engage with Yoto jobs posted on our careers page (careers.yotoplay.com or careers.yotoplay.com/en ). All correspondence from our Talent team will only come through Teamtailor, our application tracking system.