Temp Patient Service Associate Executive
3 weeks ago
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Institution: Institute of Mental Health
Family Group: Ancillary
Department: Ambulatory Services
Job Description:
Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities:
- To provide clerical and operational support in Telehealth Team
- Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Requirements:
Competency
- Service-oriented, confident and have a passion for helping others
- Good communication and interpersonal skills
- Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency
Educational and Professional Requirements
- GCE ‘N’/’O’ Level or Diploma holder
- Proficient in Microsoft Office applications
- Able to work flexible start time from 7.30am, 8am or 8.30am with latest end time at 6.00pm
About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
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