Spend Transaction Health Analyst

3 weeks ago

Singapore Wise Full time
Overview

Wise is a global technology company building the best way to move and manage the world's money. Min fees. Max ease. Full speed.

This role is based out of Singapore and has a direct impact on Wise's card product and cardholders globally. As our Spend Health System Expert, you will access a dataset and transform data into actionable insights to enable the Product team to make data-driven decisions and drive product optimisation. This is a dynamic role with up to 70% of time on project-based initiatives, collaborating with card product teams across regions to understand data requirements and develop impactful insights. The remaining 30% involves operational tasks such as performance tracking on key health indicators and trends, identifying opportunities for improvement. A deep understanding of the card payment landscape is essential; knowledge of Visa and Mastercard regulations is advantageous.

Responsibilities
  • Collaborate with card product teams across regions to understand data requirements and develop actionable insights.
  • Create, build, and maintain dashboards that effectively communicate data insights.
  • Independently investigate transaction processing behaviors and develop metrics to monitor the health of card payment systems.
  • Monitor key health indicators and trends; identify opportunities for improvement.
  • Investigate spend health related queries and execute operational monitoring tasks with timely, accurate reporting.
  • Develop an understanding of card payment systems and regulatory landscape (Visa and Mastercard) as applicable.
Qualifications
  • Bachelor's degree in Finance, Business, Data Science, or related field.
  • Proven experience in data analysis or a related role.
  • Excellent analytical and problem-solving skills.
  • Proficiency with data analysis tools (e.g., SQL, Excel, Python).
  • Strong communication and presentation skills; ability to work independently and collaboratively in a fast-paced environment.
  • Attention to detail with focus on accuracy and compliance.
  • Ability to interpret complex data and translate it into actionable insights through storytelling.
  • Experience managing project-based initiatives and prioritising tasks with impact analysis.
  • Familiarity with data analysis tools and software used in analytics and monitoring.
Preferred Qualifications
  • Experience in the financial services industry.
  • Knowledge of payment processing systems and technologies.
  • Understanding of local card regulations and Visa/Mastercard regulations.
  • Certification in data analysis or related fields.
Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice. We believe teams are strongest when diverse, equitable and inclusive. We're proud to have an international team and celebrate our differences. Inclusive teams help us ensure every Wiser feels respected, empowered to contribute, and able to progress in their careers. If you want to find out more about what it's like to work at Wise, visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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