Customer Service Specialist

4 days ago

Singapur, Singapore Hunt Talent Partners Full time

Overview

We are working with a Japanese Medical Devices MNC with a strong vision to provide high quality standards and innovations. They have a staff strength of over 20,000 employees in APAC and are well known for multiple product portfolios ranging from capital equipment to consumables . Due to exciting expansion plans , the Operations team is bringing in new headcount for their Customer Service team.

  • New headcount to support regional expansion
  • Minimum 2 years’ experience in logistics and order fulfilment

The ideal candidate will contribute to maintaining high service levels within the APAC region and support order fulfilment and inventory management in a process-driven environment.

Responsibilities

Reporting to the Regional Operations Manager, you will play an important role in managing inventory level and the day-to-day order fulfilment process. You will review and receive order accuracy from customers, check stock allocations & issue PO, and coordinate delivery dates and shipping documents between customers, suppliers, and freight forwarders. You’ll also work in a team of 5, including 2 other colleagues to take care of different countries within the APAC region.

Requirements

The ideal candidate is someone with minimum 2 years of hands-on Order Fulfilment and Logistics experiences, ideally within the Medical Device, Pharmaceutical, Life Sciences and/or Healthcare industries. You will need to be a good team player who is proactive and meticulous, and can work well in a process-driven environment. Having experience with SAP will be an added advantage.

Due to nature of the role, you will be required to work from office from Monday to Friday (office hours) .

If you would like to be considered for this opportunity, please apply to the advertisement or forward a copy of your full CV to .

Business Registration Number: W | Licence Number: 25S2778 | EA Registration Number: R

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Supply Chain, Customer Service, and Purchasing
  • Industries
  • Medical Equipment Manufacturing, Pharmaceutical Manufacturing, and Hospitals and Health Care
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