Merchant Growth Manager, Emerging

1 day ago

Singapore Grab Full time
Overview

The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers. The Merchant Growth Manager, Emerging will be responsible for managing and nurturing relationships with a diverse portfolio of F&B merchants, helping micro-SME merchants grow their businesses across Grab's ecosystem, including GrabFood, GrabPay, GrabAds, and GrabExpress. This role reports to the Lead, Commercial, Merchant Growth and is on-site at the Singapore Grab office.

Responsibilities
  • Build and maintain strong relationships with a portfolio of merchants, ensuring their needs are met and their businesses are supported
  • Manage merchant accounts with a focus on GMV, monetisation, and delivery volumes
  • Develop and execute scalable business strategies to drive growth for merchants across Grab's ecosystem
  • Conduct regular business reviews with merchants to share insights, address concerns, and align on growth strategies
  • Coordinate campaigns and initiatives that drive merchant engagement and growth
  • Collaborate with internal teams to provide customised reporting, marketing support, merchant operation support and product enhancements
Qualifications
  • 3 or more years of experience in account management, business development, or a related field
  • Excellent communication and negotiation skills to build lasting partnerships
  • Strong analytical skills with the ability to interpret data and develop actionable insights
  • Ability to work collaboratively across teams to deliver tailored solutions for merchants
  • Results-driven mindset with a focus on achieving growth targets and operational excellence
  • Familiarity with F&B businesses and/or e-commerce platforms is a plus
What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Life at Grab
  • Term Life Insurance and comprehensive Medical Insurance
  • GrabFlex benefits package to suit your needs
  • Parental and Birthday leave, and LASA volunteering leave
  • Grabber Assistance Programme for wellbeing
  • FlexWork arrangements for differentiated hours
Job Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Industry: Software Development
#J-18808-Ljbffr

  • Merchant Growth Manager, Emerging

    4 days ago

    Singapore Grab Full time

    Overview The Singapore Commercial team shapes and grows Grab's business in Singapore, contributing to our vision of being Southeast Asia's superapp by delivering everyday services that matter most to consumers. The Merchant Growth Manager, Emerging will be responsible for managing and nurturing relationships with a diverse portfolio of F&B merchants,...

  • Merchant Growth Manager, Emerging

    7 days ago

    Singapore GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...

  • Merchant Success Executive

    6 days ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    **Key Responsibilities**: - Merchant Success: _ - Build trusted relationships with our Business Development Executives. - Actively monitor the implementation of our solution in our merchants’ business. - Contribute ideas and insights to improve merchant engagement and growth. - Be the voice of our merchants by providing valuable feedback received on our...

  • Driving Merchant Growth

    6 days ago

    Singapore beBeeBusinessDevelopment Full time

    Job Description:As a Business Development Manager, you will play a pivotal role in driving the growth of our flagship payments platform. This fast-paced environment requires a strategic mindset and a passion for rolling up sleeves to drive pipeline generation and deal execution.Identify, qualify, and close new business opportunities across priority...

  • Merchant Account Growth Specialist

    1 day ago

    Singapore beBeeMerchant Full time

    Merchant Account Growth SpecialistAbout Our WorkplaceOur organization is a leading superapp in Southeast Asia, offering a wide range of services to enhance the daily lives of our consumers. From food delivery to financial management and transportation, we strive to provide innovative solutions that meet their needs.Our Singapore Commercial team plays a...

  • Emerging Markets Business Developer

    6 days ago

    Singapore beBeeMerchant Full time

    Job OverviewThis role is pivotal in helping micro-SME merchants grow their businesses across Grab's ecosystem, including GrabFood, GrabPay, GrabAds, and GrabExpress.The Merchant Growth Manager, Emerging will be responsible for managing and nurturing relationships with a diverse portfolio of F&B merchants.Key Responsibilities:Build and maintain strong...

  • Merchant Implementation Manager

    3 hours ago

    Singapore Worldline Full time

    Merchant Implementation Manager **T** **his** **is **Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to...

  • Merchant Implementation Manager

    3 days ago

    Singapore Worldline Full time

    **T**his** is **Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the...

  • Merchant Account Manager

    7 days ago

    Singapore GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...

  • Merchant Acquisition Manager

    6 days ago

    Singapore TryLah Labs Pte Ltd Full time

    TryLah Labs is looking for a **Merchant Acquisition Manager **to be part of our growing team. We are a tech start-up environment, locally founded with this tunnel vision to bring ‘Shopvesting’ to life, breaking the traditional means of online shopping rewards and retail investment model. **Why Join Us?** Our team strongly believes in cultivating a...