Senior Technical Account Manager
4 days ago
Senior Technical Account Manager (Korean Speaker) Join Okta as a Senior Technical Account Manager (Korean Speaker) to provide strategic technical guidance to customers and partner with the Customer Success team. Okta is The World’s Identity Company, freeing everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products provide secure access, authentication, and automation, placing identity at the core of business security and growth. About the Role The Senior Technical Account Manager will advise customers on best practices and product adoption, partner with Customer Success Managers, and maintain focus on increasing subscription adoption, customer satisfaction, and retention. The ideal candidate will have 8+ years of experience in information technology, with at least 4 years of hands-on experience as a Technical Account Manager or comparable practitioner role in the IAM space. Responsibilities Advise customers on best practices and product adoption in a post-sales capacity. Partner with Customer Success Managers as their technical counterpart in a broad portfolio of accounts. Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements. Maintain focus on increasing subscription adoption, customer satisfaction, and retention. Review customer architectures and Okta configurations to ensure they are enhancing security posture and capturing ROI as Okta releases new features and functionality. Take and respond to reactive questions from Customer Success Managers. Establish strong personal relationships on key accounts with decision-makers and stakeholders. Participate in content creation for both internal and external enablement of staff and customers. Requirements 8+ years of total experience in information technology, with at least 4 years of hands-on experience as a Technical Account Manager or comparable practitioner role in the IAM space. Working proficiency in core IAM areas, including technologies and protocols to support identity federation and robust access control models. Familiarity with IAM solution providers is strongly desired. Strong background in Technical Account Management, Technical Consulting, Solution Architect, Solutions Engineering, Product Management, or similar role. Excellent communication skills, with the ability to set expectations and communicate goals and objectives with customers at various levels. Ability to track and influence customer behavior and health metrics across a portfolio of accounts. Strong communication skills (written and spoken): Korean and English. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. #J-18808-Ljbffr
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Senior Technical Account Manager
4 weeks ago
Singapur, Singapore Okta Full time2 weeks ago Be among the first 25 applicants APJ Principal Recruiter | Cloud Security | IAM | D&I Advocate Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and...
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Senior Technical Account Manager
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Singapur, Singapore Okta for Developers Full timeOverview Join to apply for the Senior Technical Account Manager role at Okta for Developers 1 month ago Be among the first 25 applicants Join to apply for the Senior Technical Account Manager role at Okta for Developers Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app....
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Senior Technical Account Manager
4 weeks ago
Singapur, Singapore Okta Full timeSenior Technical Account Manager (Korean Speaker) Senior Technical Account Manager (Korean Speaker) 1 week ago Be among the first 25 applicants Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide...
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