Assistant Director

What the role is

Join Us in Preserving Singapore's Hawker Culture Are you passionate about Singapore's hawker culture? Do you thrive in dynamic and fast-paced environments? We have an exciting opportunity for you to make a meaningful impact in the Programming & Digitalisation Branch (PDB). PDB is part of the Planning & Programming Department (PPD) under the Operator Management Division (OMD) that sits within the Hawker Centres Group (HCG).

The OMD handles the end-to-end processes (i.e. from strategic planning, contractual management, operator’s performance management, programming and operations) of the Socially-conscious Enterprise Hawker Centres (SEHCs). These are the new hawker centres that are operated by socially-conscious enterprises.

About the Role:

The job responsibilities include the following:

• Develop and implement programming, place-making initiatives and digital solutions to enhance vibrancy and footfall of hawker centres, including working closely with operators, e.g., traditional snack kiosks, video analytics, etc.
• Maintain an oversight of all programming and digitalisation initiatives implemented by operators, so as to ensure social objectives of hawker centres are met
• Track and ensure operators implement their proposed programming and digitalisation initiatives in tender proposal for contractual compliance
• Develop, deploy and review digital solutions to enhance operations at SEHCs and workflow between operators, stallholders and NEA
• Call tenders to appoint SEHC operators (e.g. preparation of tender documents, tender briefing, tender evaluations, etc.)
• Execute contract renewals and contract variations
• Engage and work closely with a wide range of internal and external stakeholders to ensure smooth delivery of projects and initiatives
• Prepare reports, submissions, and presentation materials as well as present to management and stakeholders
• Provide inputs to Parliamentary Questions and Committee of Supply (COS) regarding SEHCs
• Take on other responsibilities which may be assigned from time to time

We seek candidate who has the following qualities:

• At least 8 years of relevant working experience including 2 years of supervisory experience
• Prior work experience in programming, contracts management and government procurement processes would be an advantage
• Meticulous
• Possesses the grit, patience, and openness to bring a task to completion, take in diverse views and ensure its smooth and timely delivery
• Excellent in written and verbal communications
• Able to work well with data and numbers
• Analytical and able to work independently
• A good team player with well-rounded interpersonal skills
• Proficient in Microsoft Office applications such as MS Excel and MS Powerpoint
• Willing to work outside normal office hours occasionally to attend to urgent queries and requests

• Be at the forefront of preserving and enhancing Singapore's hawker culture
• Contribute to the sustainability and success of SEHCs
• Engage in a role that offers variety, challenge, and the opportunity to make a tangible difference
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

If you are passionate about making a positive impact in the hawker culture and have the relevant experience and skills, we would love to hear from you Join us in this exciting journey and be a part of something truly special.

Apply now and take the first step towards an enriching and fulfilling career with us

The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations. For more information, visit