Associate Director of Sales

6 days ago

Singapore Grand Hyatt Singapore Full time
Summary

Join our team as Associate Director of Sales – Corporate & Luxury Sales, where you will lead with passion and purpose to drive commercial success across our corporate and luxury segments. As a dynamic and inspiring sales leader, you will play a key role in shaping strategic direction, managing high-value accounts, and collaborating across departments to deliver exceptional revenue results. This role is ideal for someone who thrives in a fast-paced, relationship-driven environment and is committed to creating meaningful, memorable experiences for clients.

Key Responsibilities
  • Lead the Corporate & Luxury Sales team in developing and executing strategies to achieve sales targets across key segments, including Transient, Groups, MICE, and Corporate Events.
  • Build and maintain strong relationships with key clients, industry partners, and stakeholders to maximise account retention and business growth.
  • Identify and convert new business opportunities to drive revenue, working closely with Rooms, F&B, Events, and other revenue-generating departments.
  • Provide coaching, guidance, and performance feedback to team members to support ongoing development and high performance.
  • Conduct regular sales reviews, pipeline management, and forecasting to ensure proactive planning and alignment with overall commercial goals.
  • Represent the hotel at trade shows, client events, and networking opportunities to enhance brand presence and secure new business.
  • Uphold brand standards and ensure a consistently high level of client engagement and satisfaction throughout the sales cycle and beyond.
Qualifications

Note: Due to Singapore's foreign worker work pass restrictions, only Singapore Citizens or Permanent Residents will be considered for this position.

  • Degree or diploma in Hospitality, Sales & Marketing, or a related field.
  • Minimum of 2 years of experience as an Associate Director of Sales or Senior Sales Manager, preferably within the luxury hospitality sector.
  • Proven track record in achieving sales goals across Corporate, MICE, and Group segments. Strong Groups/MICE experience is highly preferred.
  • Commercially astute, highly motivated, and solutions-oriented with a proactive, self-starting approach.
  • Excellent communication and interpersonal skills, with the ability to engage confidently at all levels.
  • A natural relationship builder with a strong focus on service excellence and client loyalty.
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