Guest Relations Executive

4 weeks ago


Singapur, Singapore Gaia Lifestyle Holdings Pte Ltd Full time
Guest Relations Executive - Chinese Cuisine Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by an award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities

  • Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service.
  • Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently.
  • Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant.
  • Make reservations via phone or email and promptly respond to guest inquiries.
  • Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service.
  • Maintain guest profiles and history, noting special occasions and requests.
  • Escort guests to their table and provide recommendations and information proactively.
  • Upsell special promotions and events to guests.
  • Adhere to the compliance of sanitation and safety regulations.

Job Requirements

  • 1 year of relevant experience.
  • Well-groomed, clean, and professional appearance.
  • Strong customer service skills with a passion for creating memorable experiences.
  • Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays.

Seniority Level: Associate

Employment Type: Full-time

Job Function: Customer Service

Industries: Food and Beverage Services

#J-18808-Ljbffr

  • Singapur, Singapore 1855 F&B PTE. LTD. Full time

    As the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: Handle phone calls and inquiries relating to reservations. Greet and coordinate the seating of guests. Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager...


  • Singapur, Singapore TEMPER PTE. LTD. Full time

    Overview Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors...


  • Singapur, Singapore RAFFLES SENTOSA SINGAPORE Full time

    Overview The Guest Relations Executive (F&B) is responsible for providing exceptional service to guests within the food and beverage outlets, ensuring their needs and preferences are met. You will play a key role in maintaining the guest experience, from greeting upon arrival to ensuring a seamless dining experience. Your role is to deliver personalized...


  • Singapur, Singapore FICO RESTAURANT PTE. LTD. Full time

    Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality. Fico is part of The Lo and Behold Group, a hospitality company known for its ability to...


  • Singapur, Singapore FURAMA PTE. LTD. Full time

    Job Description & Requirements Furama is seeking a passionate Guest Engagement Executive to join our team. The successful candidate will be responsible for all guest engagement duties, including front desk operations, guest relations, and executive club services, ensuring that guest expectations are met or exceeded in accordance with hotel policies,...


  • Singapur, Singapore CONRAD SINGAPORE MARINA BAY Full time

    Overview A Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. What will it be like to work for this Hilton...


  • Singapur, Singapore ROYAL PLAZA Full time

    Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and assist with arrival/departure...


  • Singapur, Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Company Description Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable...


  • Singapur, Singapore The Ascott Limited Full time

    Join to apply for the Executive, Guest Service role at The Ascott Limited . About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, spanning over 260 cities in more than 40 countries. Job...


  • Singapur, Singapore The Ascott Limited Full time

    Join to apply for the Executive, Guest Service role at The Ascott Limited . **About Us**CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, spanning over 260 cities in more than 40 countries....