Business Operations Executive

3 weeks ago

Singapur, Singapore FIRST WAVE TECHNOLOGY PTE. LTD. Full time

We are seeking a highly motivated and results-driven individual with a proven background in the IT industry. The ideal candidate has a strong track record in meeting sales targets and driving business growth. Key responsibilities include identifying new opportunities, building client relationships, and delivering measurable revenue growth.

Responsibility

  • Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
  • Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
  • Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
  • Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
  • Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
  • Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
  • Any other ad-hoc duties assigned

Requirement

  • Diploma holders in Business administrations or a relevant major
  • 2-3 years of experience in business operations, customer support, or similar roles.
  • Proficient in MS Office, with strong Excel skills
  • Ability to multi-task and work in a fast-paced environment
  • Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts）
  • Strong analytical skills with proficiency in Microsoft Excel.
  • Willingness to work on shifts, including weekends and public holidays.
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