Key Account Executive

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Key Account Executive We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

We are seeking a dynamic Key Account Executive to join our team and elevate our business to new heights. Reporting to the Head of Pharmacy, you will play a pivotal role in identifying growth opportunities, cultivating strong client relationships, and delivering outstanding results in collaboration with our customers and local distributor.

Your responsibilities

• Develop and implement strategic account plans for key customers, aligned with overall company objectives.
• Drive performance against KPIs, including sales targets, MSL, SOS, and display compliance.
• Collaborate closely with Trade Marketing to develop category plans and ensure “best-in-class” 4P execution.
• Partner with Demand Planning to meet or exceed customer service level expectations.
• Manage trade spend effectively to achieve net revenue targets and prevent overspending.
• Build and maintain strong relationships with key stakeholders across Trade Marketing, Medical Marketing, Operations, and Supply Chain.
• Lead trading terms negotiations with key accounts.
• Identify and pursue new business opportunities within existing key accounts.
• Analyse market trends and provide regular insights into the competitive landscape.
• Monitor account performance and take proactive measures to address any gaps or issues.
• Ensure full compliance with company policies and applicable regulatory requirements.

The experience we're looking for

• Bachelor’s degree or diploma in Sales, Marketing, or a related discipline
• Minimum 2 years’ experience in key account management, preferably within OTC or FMCG; experience in Convenience Channel or Western Pharmacy is a plus
• Exposure to Category Management, Sales, or Trade Marketing is an advantage
• Strong commercial acumen with strategic and analytical capabilities
• Proactive, results-driven, and entrepreneurial mindset
• Adaptable and agile in fast-paced, evolving environments
• Tenacious and resilient, with a strong drive to overcome challenges
• Excellent interpersonal and influencing skills across internal teams and external partners
• Ability to translate insights into actionable strategies and measurable plans

The skills for success

Sales Targets, product Knowledge, Customer Relationships, Product Presentations, Market Analysis, Compliance, Territory Management, Training and Development, Sales Reporting, Collaboration.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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