Ecommerce & Customer Relation Executive

3 days ago

Singapur, Singapore PASONA SINGAPORE PTE. LTD. Full time

• Location: Tanjog Pagar• Working hours: Mon-Friday: 9am~6pm• AWS + VB provided + Transport allowance• Hybrid working arrangement upon confirmationOur client is a subsidiary company of one of Japan's largest railway operators.They focus on expanding lifestyle-related businesses across the region, with key initiatives in cross-border e-commerce, retail, and Japanese food and beverage concepts.Job responsibilities: ＜Customer Relationship Management＞ Respond to customer enquiries professionally and promptly via Zendesk and social media platforms (e.g., Instagram, Facebook) Handle customer feedback, complaints, and product-related queries Maintain accurate records of customer interactions and feedback ＜Logistics Coordination Support＞ Liaise with Japanese logistics partners to ensure timely deliveries Track shipments and assist in resolving delivery-related issues Provide updates and reports to the internal team as needed ＜E-commerce Operations Support＞ Manage daily operations on our e-commerce platform (WooCommerce), including order processing, subscription tracking, and basic backend updates Provide customer support related to billing, address updates, and other subscription-related tasks Assist in cross-functional coordination between logistics, operations, and customer service Maintain and update e-commerce product listings, including creating new product pages, updating content, and ensuring all product information is accurate and up-to-date ＜Marketing & Administrative Support＞ Assist in the coordination, and execution of marketing events, including material preparation, event registration, and logistical arrangements to ensure smooth operations Coordinate and support internal product tasting sessions, including preparation, scheduling, and compilation of feedback to aid in the selection of monthly featured snacks and products Job Requirements Diploma in Business, Communications, Logistics, or a related field Prior experience in customer service, e-commerce operations, or logistics is preferred A problem-solver, organised, detail-oriented, and good at multitasking Comfortable using tools such as WooCommerce, Zendesk, and social media for customer interaction Strong communication skills in English and interpersonal skills to liaise with customers, internal teams, and external partners Basic reading and writing in Japanese is required to communicate with Japanese logistics partners is highly preferred Experience using mandarin to communicate with Chinese-speaking client is a plus Interested applicants, please send your resume to Charlene (R ) at with the email subject header "Ecommerce & Customer Relation Executive ".We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.Please find our Privacy Policy Agreement in the below link.you for your kind understanding and co-operation.Pasona Singapore Pte LtdEA License No:90C4069(Lau Rui Lin, Charlene, EA Registration No: R )

  • Ecommerce & Customer Relation Executive

    3 weeks ago

    Singapur, Singapore Pasona Full time

    • Location: Tanjog Pagar • Working hours: Mon-Friday: 9am~6pm • AWS + VB provided + Transport allowance • Hybrid working arrangement upon confirmation Our client is a subsidiary company of one of Japan's largest railway operators. They focus on expanding lifestyle-related businesses across the region, with key initiatives in cross-border e-commerce,...

  • Head of Ecommerce

    1 week ago

    Singapur, Singapore CASTLERY PRIVATE LIMITED Full time

    We’re rethinking homes for how people really live, and we’re looking for a Head of Ecommerce to join us to help shape the future of living—one thoughtful detail at a time. The Head of Ecommerce is responsible for driving eCommerce revenue and marketing performance across our key markets. This critical role leads the region’s eCommerce operations,...

  • Sales And Marketing Executive

    2 weeks ago

    Singapur, Singapore AugustX Full time

    Sales And Marketing Executive (Ecommerce) Create and upload engaging product content across e-commerce platforms Plan and manage social media posts to boost visibility and sales Conduct live stream selling sessions to promote products Develop marketing campaigns to attract and retain customers Liaise with customers to build strong relationships and provide...

  • GTAP eCommerce Director

    2 weeks ago

    Singapur, Singapore Lenovo Full time

    Why Work at Lenovo We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s...

  • Ecommerce & Digital Marketing Executive

    3 weeks ago

    Singapur, Singapore Allied Food Full time

    Company Description Allied Food is a food import and distribution company under the Allied Container Group. Headquartered in Singapore, the company is a mid-sized enterprise with over 300 employees, and actively collaborates with leading corporations from Korea, Malaysia, and Japan. Currently, Singapore produces only 10% of its food domestically and imports...

  • eCommerce Director, Greater Asia Pacific

    3 weeks ago

    Singapur, Singapore Lenovo Full time

    Overview We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built a full-stack portfolio of...

  • eCommerce Director, Greater Asia Pacific

    3 weeks ago

    Singapur, Singapore Lenovo Full time

    eCommerce Director, Greater Asia Pacific Join to apply for the eCommerce Director, Greater Asia Pacific role at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets....

  • Digital AI Marketing

    3 weeks ago

    Singapur, Singapore Azora Curtain Pte Ltd Full time

    About the Role Azora Group is looking for a Digital AI Marketing Specialist (eCommerce) to join our growing team. This full-time role, based in Singapore’s Central Region, offers an exciting opportunity to be part of a fast-paced and innovative eCommerce business. What you’ll be doing Developing and executing digital marketing strategies to drive online...

  • eCommerce Director, Greater Asia Pacific

    22 hours ago

    Singapur, Singapore Lenovo Full time

    eCommerce Director, Greater Asia Pacific General Information WD Career area: Country/Region: State: City: SINGAPORE Date: Tuesday, September 9, 2025 Working time: Full-time Additional Locations : * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We...

  • Customer Relations Executive

    3 weeks ago

    Singapur, Singapore TaF.tc Full time

    Join to apply for the Customer Relations Executive role at TaF.tc 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Tembusu Institute is looking for a...