HR Operations Specialist

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Job Description Summary

In this role, you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Oracle data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

Company Overview

Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.

Site Overview

For more than 40 years, our advanced facilities in Singapore have led aerospace innovation across Asia Pacific. From automating processes to leveraging smart factory technologies, robotics, and additive manufacturing, GE Aerospace is shaping the future of aviation at GE Aerospace Engine Services Singapore (GEAESS).

GEAESS is our largest site for engine component Maintenance, Repair, and Overhaul (MRO), responsible for more than 60% of our global repair volume.

Role Overview

Responsibilities include:

• Individuals who are responsible for responding to employee and HR service ticket requests, direct entry and processing of transactions into HR systems, and management of escalations and questions. Includes those who lead Service Delivery teams and/or the operations for such teams. Includes areas such as: Reporting, employee data management, employee lifecycle management, HR systems help desk, business relations, escalations, etc.
• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
• A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Ideal Candidate

The ideal candidate ensures seamless execution of HR processes with a focus on compliance, efficiency, and employee satisfaction, while aligning with organizational goals.

Required Qualifications

• Minimum 5 years of experience in HR Operations and payroll management and relevant industry knowledge of Singapore.
• Possess experience working in multinational corporations (MNCs), preferably in the manufacturing sector and regional exposure.
• Proficiency in HR software and tools (e.g., Workday, Oracle Service Cloud, BIPO).
• Alignment with the company's values and mission.
• Ability to thrive in a fast-paced, collaborative environment.
• This role requires basic experience in the Human Resources & HR Operations Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college.

Preferred Qualifications

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
• Country Regulatory / Statutory / Payroll Knowledge primarily for Singapore.
• Team Player with eye for details.
• Willing to take up new responsibilities and challenge themselves.
• Consistently works with the leaders on country updates. Ability to work under broad or limited supervision.
• Articulate, adaptable, with excellent inter-personal and cross-cultural skills.
• Can-do attitude with a strong sense of accountability as well as interdependence.
• Demonstrated ability to analyse and resolve problems.
• Demonstrated ability to collaborate with large teams.
• Good Excel, Word and PowerPoint; quick adaptability to systems, tools and processes.

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

Additional Information

Relocation Assistance Provided: No

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Aviation and Aerospace Component Manufacturing

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