Analyst Inter-Regional Transport Excellence Operations, APAC

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Job Function: Supply Chain Deliver

Job Sub Function: Transportation Services

Job Category: Professional

All Job Posting Locations: Singapore, Singapore

Job Description:

A member of the Inter-Regional Transport Excellence (IRTE) operations team, the Analyst IRT is responsible for flawless operational execution of inter-region transport lanes; managed door-door. This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

• Manage door-door operational management for Johnson & Johnson inter-region transport lanes covering air, road and ocean, ensuring consistent product availability and highest levels of customer experience.
• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and cost efficiencies for inter-regional transport moves.
• Perform operational analytics to drive day to day business efficiencies.
• Ability to present performance metrics and project charters/updates to various levels of management.
• Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.
• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.
• As required, partner with distribution centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
• Partner with J&J Commercial Quality to ensure that transport operations is managed within the appropriate quality framework.
• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
• Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.
• Provide support for event management in other geographical regions based on criticality of issues.
• Support lane implementation for new lanes and establish lane SOP

• Working knowledge of analytics using Alteryx and Power BI

• Highly matrixed, global organization; multi-sector
• Heavy project management and influencing

Essential knowledge and skills:

• Minimum of a bachelor's degree is required with minimum of 2 years experience.
• Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.
• Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.
• MS Office proficiency.
• Working knowledge of analytics using Alteryx and Power BI are required.
• Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.
• Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.
• Ability to work in a matrix environment and work with different cultures.
• Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.
• Fluent in English, fluency in other languages is desirable.
• Integrity and Credo-based Actions.