Head of Sales

About Us: ShopNJoy is an innovative soon-to-be launched Merchantech cum Fintech Startup Social Enterprise. It was founded by startup entrepreneurs and seasoned operators with deep experience across retail, merchant technology, and financial services. We focus on building a smarter, more inclusive ecosystem — where merchants can grow, shoppers are rewarded, and communities benefit in lasting ways. Our mission is to transform the brick-and-mortar retail landscape by connecting local merchants meaningfully with a broad customer base through our innovative shopping app, which is a unique platform with a purpose. We're building the future of local commerce, and we need a strategic leader to help us scale. Position: Head of Sales & Merchant Onboarding Location: Singapore Experience: 5-10 years in B2B sales, with significant experience in merchant acquisition, SaaS, fintech, or payment solutions. The Role As the founding Head of Sales & Merchant Onboarding, you will be the driving force behind our market expansion. Your primary mission is to build, lead, and inspire a high-performance acquisition team from the ground up. You will be responsible for the entire merchant journey—from defining the go-to-market strategy and recruiting talent to closing key partnerships and ensuring successful onboarding. This is a hands‑on leadership role critical to our company's success. Key Responsibilities Strategy & Leadership: Develop and execute a scalable merchant acquisition and onboarding strategy. Set clear team goals, KPIs, and performance metrics. Team Building: Recruit, mentor, and train a sales and onboarding team. Foster a culture of excellence, collaboration, and continuous improvement. Lead Generation & Pipeline: Create innovative channels for merchant lead generation. Build a robust and predictable sales pipeline. Sales Process Ownership: Design and optimize the end-to-end sales cycle, from initial contact to contract signing and seamless platform onboarding. Performance Management: Closely monitor team and individual performance against targets. Implement coaching and development plans to maximize results. Stakeholder Collaboration: Work closely with Marketing, Product, and Operations teams to refine our value proposition, provide merchant feedback, and improve the onboarding experience. Market Intelligence: Stay ahead of trends in merchant services and retail tech to adapt strategies and identify new opportunities. What We're Looking For Proven track record (5-10 years) in B2B sales leadership, with at least 3-5 years building and managing teams. Strong experience in merchant-related sales—merchant acquisition, payment processing, SaaS, or fintech sales—though not mandatory, is highly preferred. Exceptional skills in recruitment, coaching, and team motivation. Excellent communication and presentation skills. Demonstrated success in a startup or high‑growth environment is an advantage. The Right Fit We are looking for a true team player who is flexible and easy‑going in a fast‑paced startup environment. You should thrive on building relationships and fostering a positive team spirit. Crucially, you must be intensely driven to succeed , self‑motivated, and relentlessly focused on meeting and exceeding KPIs . You balance a collaborative approach with a firm commitment to results. Remuneration We offer a competitive compensation package structured for high achievers, comprising a fixed base salary and a significant variable performance‑linked component . Your total earnings will be directly tied to both yours and your team's success, with huge upside potential. #J-18808-Ljbffr