CCS- Head of Team INTINT

2 weeks ago

Singapur, Singapore Crédit Agricole Group Full time

The projects in Payment Application Services (PAS) team are aligned with the global cash management strategy of the bank.
The prospective candidate will be directly reporting to Information System Asia Pacific (ISAP)-CCS-PAS (Payment Application Services) Section Head located in Singapore.
Main responsibilities:
As the leader of team (of 10-20 team members comprising tech and domain experts) - Supervise and oversee CCS/PAS Team
Plan, organize and prioritize the work assigned to the team in order to meet committed deadlines and other agreed milestones
Identify, evaluate and report issues and risks to ensure corrective and/or preventive measures are timely taken.
Ensure team's activities are in adherence to bank's standards and norms.
Ensure the processes applied are in adherence to the Section operational model.
Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.
Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it.
Coordinate with the vendor and prepare releases.
Continuously monitor the quality of the deliveries and the quality of service.
Evaluate staff knowledge & skills and recommend training.
Review and conduct appraisals for the team members.
Facilitate staff mobility and career development.
Human capital Management - recruitment, career progression planning, Team Engagement and motivation, Coaching & Mentoring.
Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code and End to End Observability kind of Software Factory best practices.
Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.
Supervises and follow-up Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.
Initiate and drive technical transformation / innovation projects to ensure that applications / systems will be able to cope with market and business demands.
Work closely with domain and Enterprise Architects & Business users in the implementations of all the local Payment Engines and their features including regulatory and compliance landscape.
Organize and supervise all activities of CCS/PAS/ INT team
Report functionally to manager of GIT/ISAP/PAS Section
Ensure proper ramp-up and ramp-down of the team as per the Bank requirement
Manage budget and capacity allocation according to priorities communicated by functional manager
Act as Tech Advocate/Architect advisor for the team for technical rework and obsolesce projects
Ensure the applications adhere to the modern standards
Ensure applications are phased out from legacy tech and moved to new tech
Ensure modern dev-sec-ops standards are implemented in all the project/application build lifecycle
Design, implement, test, deploy, support and maintain applications under responsibility of INT team

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