Customer Service Officer | Up to 2600 | Changi

8 hours ago


Singapore Singapore Jobs Full time
Overview

Customer Service Officer | Up to $2600 | Changi

Join to apply for the Customer Service Officer | Up to $2600 | Changi role at Singapore Jobs

Shift work between Mon to Sun: 7am to 7pm / 7pm to 7am

East | Changi Airport

1-year renewable contract & completion bonus

Gross Up to $2600

Responsibilities
  • Provide friendly and efficient service at GTC counters in Terminals 1, 2, and 3.
  • Handle passenger enquiries and taxi bookings.
  • Share accurate details on taxi rates, vehicle types, booking rules, payment options, and waiting time.
  • Manage queues and ensure smooth boarding at pick-up points.
  • Assist passengers with alternative transport options (buses, MRT, normal taxis) when needed.
  • Give each passenger and driver a service form with booking details, charges, and contact information.
  • Collect levy payments from taxi drivers after booking confirmation.
Requirements
  • Prior experience as a Concierge / Receptionist / Admin Assistant would be an advantage
  • Strong interpersonal skills, preferably bilingual
  • Service-oriented, able to effectively serve passengers and answer any enquiries in a professional manner
  • Proficiency in operating relevant systems, including but not limited to booking applications
  • Ability to handle monetary transactions accurately and responsibly, including the use of POS terminals and issuing receipts where required
To Apply

Click apply and send in your resume to

EA License No: 91C2918

EA Personnel No: R

EA Personnel Name: Wong Zhi Cheng

Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Advertising Services

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