Director, Banking Change

Director, Banking Change & Strategic Initiatives Job Summary The role is a key position in the Global Banking COO team, focusing on project management and strategic initiatives, in addition to providing essential business management support. The successful applicant will support stakeholders, enable automation, lead communications on change initiatives, champion AI adoption, and ensure governance and compliance for Global Banking operations. Provide support to the various stakeholders under Global Banking, by partnering on initiatives related to strategic/transformation programmes and other strategic business initiatives. Play a key role in automation of new business processes and streamline existing processes, while supporting strategic developments in the Global banking space to remove blockages. Champion adoption of AI and enable its delivery for the Global Banking Business. Lead the Communications and Training agenda for strategic change initiatives in Global Banking. Possess good understanding of the subject and industry best practices, building close relationships with key stakeholders across Business, Technology, Sustainable Finance and COO to ensure Product Roadmap and benefits are aligned with overall strategy and client needs. Play a key role in providing overall governance of the Global Banking businesses to ensure compliance with all key governance requirements, including control and risk reporting via the Operational Risk Framework. Strategy To support business in various strategic Global Banking initiatives. To support the Business in contributing to the Bank’s interim and long-term revenue targets and achieve efficiency. To understand and enable CIB’s ‘Originate and Distribute’ Strategy from COO Office perspective. To be able to support business head/frontline staff to enable best in class Global Banking franchise within footprint and grow revenue. Provide management and represent Global Banking interest across multi‑functional project teams including relevant business and COO teams, technology, legal, compliance, risk, and TPRM for various projects. Business To assist in driving business and operational efficiencies via technological innovations with the Global Banking COO team. To assist in implementation of various regulatory or structural change driven projects. To work closely with the Heads of Global Banking Management Teams, providing support in all aspects of business development including internal marketing, expanding distribution, facilitating synergies among various products. To assist with MI requests and work with Finance on reporting improvement. Assist in the oversight of global pipelines, forecasts and P&L, underwriting portfolios and valuations/RWA for the business head, and actively engage in senior discussions to manage the same. To support and manage the tools required by the business to perform their role. Technology Initiatives Engage with Business, Process owners and Risk Framework Owner on an on‑going basis and be able to drive the technology teams on build and deliver. Ability to think literally and look for opportunities to simplify process and enhance controls as part of design. Champion the AI agenda to pitch, prioritise and execute / implement agreed initiative. Processes To aid business and functions in making processes simpler, faster and better. With the Global Banking COO, continue to review front office processes to ensure efficiencies and adherence to controls, policies and procedures. Support the development and utilisation of the bank’s platform under Client Engagement and Effectiveness for the business to enable operational efficiencies and streamlining deal workflows. Lead Communications and Training agenda for Global Banking led initiatives. People & Talent Aid development of best practices in execution, controls and risk management for Global Banking transactions by training and communications to global execution teams. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from your team and work in collaboration with risk and control partners. Risk Management Create transparency around backlog item progress, blockers, impediments, dependencies, and product value delivery via fit for purpose business and delivery metrics, to enable effective Risk management within Chief Product owner and the Product owner. Engage process and risk control owners in upfront in design of process changes. Have oversight of, direct tracking and monitoring of projects. Governance Together with the Global Banking COO, act as the primary point of contact for the development of processes, procedures and control for Global Banking. Our Ideal Candidate 8+ years hands‑on experience and proven knowledge in Corporate & Institutional Banking (or equivalent) – Experience in supporting Tech projects or initiatives for Credit business focussing on Loans or Bonds is an added advantage. 5+ years hands‑on experience of Transformation – ideally as a Product Owner and strong skills of maintaining and prioritising a backlog using digital tools. A talented individual who can be an effective team player and strong communicator who builds trust‑based relationships within the team and amongst stakeholders. Good understanding of industry trends and client needs across Workflow automation, Project Management, AI adoption and implementation and Agile ways of working. Proven ability to prepare and communicate formally – verbal and written. Proven ability to suggest various prioritisation and decision‑making techniques to the Chief Product Owner / Product owners in enabling effective decision making. Proven ability to refine and breakdown the backlog of work for teams to consume and deliver outcomes. Experience of working with globally distributed cross‑functional teams to deliver outcomes. Product Owner certification (or equivalent) is an added advantage. Strong prioritisation and analytical skills to manage trends, backlogs and data insights. Exceptional communication skills to (internal and external stakeholders): Articulate the requirements and progress with stakeholders and team members. Negotiate priority items in the backlog with key stakeholders. Ensure transparency and path to resolution for identified risks or issues. Knowledge of design thinking framework and customer journeys. Knowledge of Agile ways of working. Role Specific Technical Competencies Product Management/Ownership Product delivery lifecycle experience using Agile Ways of Working (Scrum, ADO mgmt., etc.) Process Improvement Interpersonal Relationships Internal Controls Business Process Design Stakeholder management and communication Data driven decision making & product analytics Data Gathering and Reporting About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. Our purpose is to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good. When you work with us, you’ll see how we value difference and advocate inclusion. What We Offer Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), plus minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website #J-18808-Ljbffr