IT Service Operations

4 days ago


Singapur, Singapore Virtusa Full time

Virtusa Kallang, Central Singapore Community Development Council, Singapore

Overview

Join to apply for the IT Service Operations role at Virtusa

Get AI-powered advice on this job and more exclusive features.

Responsibilities
  • Acting as glue between teams (Product, SM, Engineering teams, L2, senior management)
  • Product: Able to provide Splunk related tools dashboard for product insights such as user onboarding, functions usages, system health etc
  • SM: Able to push priority for major bugs/incident/technical debt to be implemented while timeline is under pressure
  • Engineering team: Able to communicate initiate trouble shooting/analyse for incidents in technical terms to engineering team and explain the severity & impact
  • L2: Acting as L3 support follow SLA to feedback to L2 for incidents, coach L2 for new functions and clarify features if needed
  • Senior Stakeholders: Able to work under pressure to explain technical issue with business terms, manage expectations from senior stakeholders
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Virtusa by 2x

Sign in to set job alerts for “Information Technology Services Specialist” roles.

  • Customer Service Officer (Basic IT knowledge/ Support ticket Systems)
  • IT Business Analyst - Airlines Operations
  • Information Technology - Application Developer (Customer Services) (Malaysia)
  • Payment Platform and Enabler Tech Specialist
  • IT Support, Data & Analytics - Technology Consulting (1 year contract)
  • IT Compliance & Risk Intern - Financial Service (Spring 2025)
  • Information Technology Operations Engineer

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
  • L&D Specialist

    4 days ago


    Singapur, Singapore Civil Service College Full time

    What the role is The Service and Operations Management team (SOM) develops capabilities in the Public Service for service and enforcement practitioners in the public service. This is done through our suite of programmes, research and consultancy. We are looking for a Learning & Development Specialist to design and provide learning interventions in the areas...

  • ASSISTANT MANAGER

    4 days ago


    Singapur, Singapore CIVIL SERVICE CLUB Full time

    Position : Assistant Manager (Clubhouse Operations) Location: Changi Village As an Assistant Manager (Clubhouse Operations) ofCivil Service Club, you will report to our Director (Changi Clubhouse). What you’ll be doing: Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas : i. Front Office...


  • Singapur, Singapore LUXURY COACH SERVICE Full time

    Responsibilities • Coordination between customers and operations • Support and growth and business development team • Assist the Head Operations/Business Development Director in resolving operations issues • Arrange to meet up with clients and take charge of ad hoc projects and events • Liaising with clients on their requirements • Conducting...


  • Singapur, Singapore AMBER TECHNOLOGIES SERVICE PTE. LTD. Full time

    Responsibilities Work closely with sales and trading teams to support all stages of the trade lifecycle, prepare end of the day report to be submitted for daily closure. Monitor trade execution, confirmations, and settlements to ensure timely and accurate processing. Oversee end-to-end settlement process for transactions, ensuring all trades settle...

  • Data Engineer

    4 days ago


    Singapur, Singapore PALO IT Full time

    PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We\'re proud to be a World Economic Forum New Champion, and a B Corp-certified company....


  • Singapur, Singapore Valvoline Global Operations Full time

    Senior Director, Global Commercial & Industrial Product Strategy Join to apply for the Senior Director, Global Commercial & Industrial Product Strategy role at Valvoline Global Operations Senior Director, Global Commercial & Industrial Product Strategy Join to apply for the Senior Director, Global Commercial & Industrial Product Strategy role at Valvoline...


  • Singapur, Singapore CLIXER+ PTE. LTD. Full time

    Overview About Us At Clixer, we’re transforming network infrastructure for the hyper-connected world. With the rise of connected devices, cloud computing, and data-heavy applications, networks face unprecedented demands—and our innovative monitoring and packet broker technology meets them head-on. We empower businesses to simplify complexity, enhance...


  • Singapur, Singapore PALO IT Full time

    Talent Acquisition Lead @ PALO IT | IHRP-CP | Technical Recruitment YOUR ROLE The role of Business Development Manager plays an integral role in the business strategy for PALO IT Singapore. The role holds a significant position in our overall operations, making it imperative for someone to provide comprehensive oversight and take charge of its sustained...

  • Customer Service

    4 days ago


    Singapur, Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time

    Job Description / 职责描述: Serve as the first point of contact for walk-in customers requiring watch servicing and repair作为客户进店的第一接待人,提供钟表维修与服务咨询 Explain service procedures, timelines, and basic technical information to customers向客户讲解维修流程、预计时间及基础技术说明 Recommend...

  • Chief of Staff

    4 days ago


    Singapur, Singapore IT Consultis Full time

    Chief of Staff (Assistant to Managing Director) Bring your innovative ideas to the highly-talented and driven Strategy and Production teams at ITC to deliver world-class digital solutions About the job Your Email Applying Location Message Upload Resume Drop files here to upload or Browse Files must be less than 2 MB. Allowed file types: pdf Register for...