Clinic Assistant

2 days ago


Singapur, Singapore NEX HEALTHCARE PTE. LTD. Full time

JOB SUMMARY The Clinic Assistant plays a crucial role in supporting the efficient operation of a healthcare clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.Major Duties & Responsibilities: 1. Communicate effectively with patients, families, and visitors upon arrival and leaving.2. Handle registration of patients using the organisation's clinical software system;3. Dispense drugs to patients informing them of the dosage as well as frequency of consumption, printing of labels for drugs and mixing of liquids;4. Be familiar with the preparation and dosage for different types of drugs and non-drug items;5. Handle payments from patients using Point of Sales system (if any). This includes printing receipts, medical certificates and referral letters for patients;6. Handle administration and documentation of lab tests, radiology and scanning services from various vendors;7. Perform stock take and inventory;8. Adhere to the company's policies and standard operating procedures;9. Maintains safe and clean working environment by complying with procedures, rules, and regulations;10. Contributes to team effort by accomplishing related results as needed;11. Handle the daily billing of invoices and claims from corporate clients and insurance companies and conduct follow-up;12. Cover the duties of colleagues and Supervisor where required;13. Any other ad hoc tasks requested by Doctors and Supervisors.Functional Skills & Training:• Clinic Skills Competency (in-house)• Basic knowledge of Clinic Management System (Plato)• Basic knowledge of different type of drugs and non-drug items• Basic knowledge of drug dispensing (e.g. dosage, calculation, frequency, drug allergy, drug/food interactions, etc.)• Basic knowledge of company's services• Point of Sales system• Handle billing and insurance claims as directed.• Manage electronic and paper filing systems.Clinic Coordination and Communication: Able to corresponds between patients and healthcare professional (doctors) if required.Work in a team, displaying teamwork spirit to ensure smooth workflow.Ensure the cleanliness and organization of the clinic space.Order and manage inventory of office and medical supplies.Requirements: Educational Level:Min. N Levels, O Levels / NITEC, Higher NITEC etcExperience: Prior experience in a healthcare or administrative role will be an advantage.Having knowledge on "HealthierSG" or other health programmes are a bonus.On-Job-Training guidance will be provided for new hires without experience.


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