Customer Support Administrator

1 week ago


Singapur, Singapore LHN PARKING PTE. LTD. Full time

Job Responsibilities Be the Bridge Between Customers and Executives: Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives. Customer Service Hero: Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary. Record Keeper: Maintain accurate and organized records of customer interactions within the company's operating system. Supports Daily Operations: Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed. Organized and Detail-Oriented: Ensure all documentation is meticulously maintained within the company's operating system. Team Player with a Can-Do Attitude: Be a positive and proactive team member, willing to take on additional administrative tasks as assigned. Requirements NITEC or Equivalent: Possess a NITEC qualification or equivalent experience. Bilingual Communication: Have a strong command of written and oral communication in English and Chinese to effectively liaise with English and Mandarin speaking associates. Communication Champion: Demonstrate excellent communication skills and feel comfortable confidently handling phone calls. Tech-Savvy Assistant: Be proficient in using MS Word and Excel for daily tasks. Fresh Graduates welcome Location of Work 202 Kallang Bahru #08-08 Singapore What We Offer Competitive salary based on experience. Health and wellness benefits. Opportunities for career development and growth within the company. #J-18808-Ljbffr



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