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Course Administrator
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Job Summary Provide comprehensive administrative and logistical support to ensure smooth delivery of training programmes, seminars, conferences, and events while maintaining accurate records and meeting operational KPIs. Responsibilities Coordinate booking of training rooms and prepare training materials to support programme delivery Publicize course information and manage participant registration to maximize attendance Update the Training Administration System to maintain accurate course records Set up and clear training venues to create a conducive learning environment Compile course evaluations to assess programme effectiveness Arrange travel and manage suppliers and vendors to support event logistics Procure items related to programmes and events to meet operational needs Process timely invoicing to customers and payments to trainers and suppliers to ensure financial accuracy Monitor course take-ups, revenue, and expenses to support budget management Maintain accurate and proper records including accrual of programme-related expenditures Comply with college service standards and operational guidelines to uphold quality Meet college and team KPIs through effective programme administration Provide timely issuance of course placement letters, billing, and payment processing to participants, trainers, and vendors Support associate trainers and resource persons to facilitate smooth programme delivery Collaborate with Finance, AV, Admin, Estate, and Customer Service teams to enhance the learning environment Manage the alumni database to maintain up-to-date participant information Work closely with the Team Leader to provide course updates and escalate potential service issues to Management Coordinate with the Institute Development Officer to ensure programme support aligns with Institute requirements Required competencies and certifications Proficient in Microsoft Office applications and virtual platforms such as Zoom, Google Meet, and MS Teams Demonstrate excellent communication and written skills to interact effectively with stakeholders Exhibit strong organizational skills and meticulous attention to detail in managing programme logistics Apply good interpersonal and customer service skills to support participants and trainers Utilize problem-solving and time management skills to meet deadlines and handle pressure Maintain a positive attitude with integrity and a drive for excellence in work Preferred competencies and qualifications 2 years of relevant experience in programme or event administration Other Information Salary: $2650/month Working Arrangement: Mon-Fri Working Location: Buona Vista Contract Period: 3 months to 4 months EA License No: 96C4864Reg. No.: R EUNICE WOO JING QI #J-18808-Ljbffr
