Customer Service Officer
7 days ago
Customer Service Officers (Full time) The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers. Work Hours As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like: Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break) Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break) Days Off: Enjoy one weekday and one weekend off each week. Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together. Work Location Experience the variety and flexibility of working across multiple locations While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best. Job Responsibilities Sales and Customer Service Explain our courses, education philosophy and pedagogy to potential customers Promote TWC programmes to potential and existing customers Build relationships with our customers Handle phone and email queries effectively and promptly Perform and manage sales transaction effectively and promptly Administrative Duties Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers Responsible for center's inventory and simple logistics Other administrative and ad hoc duties, e.g. filing documents Job Requirements Have minimum GCE 'A' levels or Diploma qualifications Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) Possess excellent skills in English (spoken and written), strong organisational skills and detail-oriented Able to display effective and efficient customer service abilities Possess good work ethics (e.g. Integrity, professionalism, committed to excellence) Willing to be trained according to TWC ethos and SOPs Able to work independently and also a team player Open to be deployed at other centers due to work exigencies What we offer: Competitive remuneration Performance-based incentives. Opportunities for professional development and growth within the company. Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education. Staff Benefits: Comprehensive Medical and Dental benefits Birthday and Marriage leave Flexi Leave upon completing 1 year of service. Monthly Birthday celebration Team Bonding Activities Exclusive Staff discount for TWC lessons (20% off course fee for children of staff) Exclusive Staff discounts with various participating merchants #J-18808-Ljbffr
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Customer Service Officer
7 days ago
Singapur, Singapore THE NATURE SPA LYNN AESTHETIC PRIVATE LTD. Full timeRoles & Responsibilities Customer Service Officer Working in similar industry. 2 years relevant experience. Pleasant personality. Outgoing personality. Sense of responsibility. Enjoy speaking and taking care of customers' needs. Job Description & Requirements We are a professional wellness company seeking perfection for the benefit of our clients' wellness....
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Customer Service Officer
7 days ago
Singapur, Singapore TOFU G PTE. LTD. Full timeJob Title Customer Service Officer Occupation Customer Service Officer Job Description & Requirements What is INITIA? The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong...
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Customer Service Officer
7 days ago
Singapur, Singapore Hoya Vision Care Full timeThe Customer Service Officer will be the first point of contact for customers, providing a friendly and professional service. This role is crucial in maintaining our company's reputation and ensuring customer satisfaction. The officer will handle a high volume of calls, offering accurate and timely assistance, and ensuring a smooth customer journey....
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Customer Service Officer
7 days ago
Singapur, Singapore TAT LEE ENGINEERING PRIVATE LIMITED Full timeJob Purpose The purpose of Customer Service Officer is to process order and co-ordinate operations within the Company. The department is a link between Sales to operations. Customer Service Officer is to execute timely completion of orders and delivered to customers. Duties and Responsibilities Attend to telephone and email sales inquiries for all range of...
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Customer Service Officer
7 days ago
Singapur, Singapore Tat Lee Engineering Pte. Ltd. Full timeJob purpose The purpose of Customer Service Officer is to process order and co-ordinate operations within the Company. The department is a link between Sales to operations. Customer Service Officer is to execute timely completion of orders and delivered to customers. Duties and responsibilities Attend to telephone and email sales inquiries for all range of...
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Customer Service Officer
7 days ago
Singapur, Singapore HOYA Group Full timeThe Customer Service Officer will be the first point of contact for customers, providing a friendly and professional service. This role is crucial in maintaining our company's reputation and ensuring customer satisfaction. The officer will handle a high volume of calls, offering accurate and timely assistance, and ensuring a smooth customer journey....
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Customer Service Officer
7 days ago
Singapur, Singapore PBA SYSTEMS PTE LTD Full timeCustomer Service Officer maintains a good relationship and works directly with the customers to complete sales transactions. Your duties include responding to enquiries, providing quotations and order fulfilment. Your will be working under the supervision of the senior customer service. Job Responsibilities Attend customer enquires through email and phone....
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Customer Service Officer
4 days ago
Singapur, Singapore TDCX TALENT SOLUTIONS PTE. LTD. Full time$14 per hour, contract 3-6 months Temp Customer Service Officer X 15 Chai Chee Bedok Mon to Fri - 8am to 5.30pm able commerce at 23 Feb 2026 Responsibilities Deliver exceptional support experiences to customers through all relevant communication channels, including phone, email, and chat. Identify customer needs by researching existing issues and providing...
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Customer Service Officer
7 days ago
Singapur, Singapore IDS CLINIC PTE. LTD. Full timeRoles & Responsibilities Job Description Front Desk Handle incoming calls and phone enquiries Manage clients’ registrations, updating and keeping records Scheduling of patients’ appointments Dispensary Performing cashiering duties Dispensing of products/medications Maintain inventory Sort, count, replenish product stock Assist the manager in the stock...
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Customer Service Officer
7 days ago
Singapur, Singapore PVG SEA PTE. LTD. Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. As a Customer Service Officer, you will play a crucial role in providing exceptional service to our clients and maintaining strong relationships with them. Your primary responsibility will be to ensure that our customers receive prompt assistance and...
